Hi there,

Good day! Can we apply free shipping on our bundle promo or is it for the entire product? If we can apply the free shipping to our bundle what is the process? Thank you.

sales is missing and not showing in the transaction nor in settlement

How can I book a pick up services? May I ask if it require a minimum orders to schedule a pick up?

i have anxiety and skeptical, please help me to confirm if this seller is legit

I need help, what does it mean. I am confused about the top up credit system.

before pwede magadd keywords under campaign, but now, add products nalang

It has been 4 days now since I submitted my request for the Delivered By Seller program yet I haven't received an email response. What should I do?

It only says:

'Others' refers to Lazada-guided traffic coming from other sources such as but not limited to PDP recommendations and Global Collection. Please note that 'Others' does NOT include campaign traffic. More details are coming soon!

PDP recommendations, meaning, they browsed one of my products (e.g. product A) and then clicked on another product from within product A's product page?

Hi! I'm SUUUPER new to selling on Lazada, I just signed up for a shop last week and I'm still waiting for the pouches i ordered before posting anything for sale...

Thing is, on the same day I set up my Laz shop, I also signed up for Laz affiliate (as in, you get an affiliate product link, and you get a commission when people use your link and buy stuff... not the "Sponsored Affiliate" one). I noticed that it's been 9 days and my affiliate dashboard still doesn't allow me to generate aff links for the specific products I actually want to promote, instead of just the recommended ones that I've never tried. I was hoping i could use my personal social media to promote stuff in groups etc.

Is it possible that you can't have BOTH a laz shop and be an affiliate at the same time? Otherwise, how do i get my affiliate dashboard to finally work?

Sorry for the newbie question lol.

Thank you in advance! :D

Hello po, new seller po here sa Lazada. May question lang po ako about sa 12.12 and Sulit Sweldo campaign ni Lazada. May fee po ba if viewers click on our product katulad po sa discovery ads or wala po syang fee kay Lazada?

I wonder what project this is? Conditions and benefits of joining?

paano po ba dumami ang mga orders sa lazada account ko po ,bilang lang po kasi ang mga order saken ?

Mga Ka-Seller,

Tanong ko lang po sana kung sino na po sa inyo yung mga nakasali na sa LazTop program? Especially po sa mga nasa LazMall group. Anu-ano po yung mga nakita or na-experience niyong benefits, and changes especially sa volume po ng mga order?

Salamat po.

ano po ang dapat kong gawin para bumalik yung mataas kong OVL..Kasi nasa 3OVL na lng po ako sobrang baba na po;(

Hi po hope you can help me i have product stock but here in lazada store showing na out of stock po lahat ng product item ko po..Salamat sa lahat ng makakatulong sa akin.

Hello, I have a question about live streaming on Mobile using OBS.

I'm only going to do live streaming on my mobile (No use of Camera).

But since the resolution is quite bad, I'd like to know if there are other ways to make it better utilizing OBS.

(The manual kind of applies that it's possible but doesn't say how it's done)

Thank you very much in advance.

Pwede na palang tayo ang mag-initiate ng withdrawal for payout. Lahat ba ng type ng Lazada Seller ay pwedeng mag withdraw sa payout nila?

1. Customers can collect Laz coins only once? or every time they review a product?

2. You mentioned that we can give vouchers to improve ratings and reviews, are these the same regular vouchers that they can collect whenever they visit our store? Or is there another way for sellers to give vouchers "Only for those customers who left a review"?

3. The review reminder option:

3.1 Does it automatically send messages to customers?

3.2 When does it send messages to the customers? Is there a fixed day or date?

3.3 Is there a way to track which customers they've sent it to?

4 Are there other ways to entice customers to leave a review aside from giving them coins and vouchers?

Hi I would like to ask for a help how to change shipping method from drop off to pick up. 'Coz the drop off location here is too far and I'm not really familiarize with it.

Where I can fin packing list number?