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1 year ago
The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?

The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?
Can somebody help me 27k pa naman yon

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1 year ago
Multiple Rejected Product Posting

Hello. Bakit ang daming rejected sa posting namin ng products e lahat naman yon tama ang category.

jusko

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1 year ago
QC Locked in prodo

Meron po ako item na QC Rejected / locked dahil nagkaroon ng violation tapos meron po naship na item, mdedeliver po ba yun sa customer or mababalik sakin yung item?Sana masagot.

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hjc metro cycle inc

Hi how to edit the prices because the product is increase even if still in campaign?

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1 year ago
NEW SELLER WITHDRAW

Ask ko lang po why can’t i withdraw my balance?

Talaga po bang 3weeks after ng first successful order mo pa siya mawwithdraw? please help your newbie seller here.

salamat po💗

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1 year ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

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1 year ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!

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Shipping Provider Problem

Hello everyone! I’m a new seller but been a member for 2 years now. I would like to ask ,what if the DOP’s are not available in my area. The shipping providers have deliveries here in Aklan but they DO NOT accept outbound shipping. The only available courier is JRS and LBC. I have reported this to Lazada before but they said to change it to JRS but how can I can change if It’s not even included on the choices. Please help. Thank you in advance.

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New Seller - Change Drop-off to Pickup

Hi!

If I am a new seller, is it possible to change from drop-off to pick-up? Or maybe change the service provider to J&T? Since there is a J&T drop-off near my house.

Thank you!

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1 year ago
How can my store utilize "Fulfillment by Lazada" if my location is not supported by Lazada's logistics system?

I would like to utilize Lazada's fulfillment service. However, my pick-up location is not supported by Lazada's logistics system. What should I do?

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1 year ago
How exactly do you setup the "Delivered By Seller?"

Is there a 3PL that Lazada can endorse especially for items that fall under the bulky items category? Items that are more than 300cm or 50kg, because XDE will not deliver these sizes anymore.

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1 year ago
How to Customize Waybill

Hi., Thanks for answering my queries, On how to customize the waybill with SKU indicated, instead of product Name. Thank you.

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Ano po kaya mangyayayri if nacancel ko yung order kasi out-of-stock?

Ano po kaya mangyayayri if nacancel ko yung order kasi out-of-stock?

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1 year ago
Enable pre-orders on my product

Hi! I'm a new seller from orange app and I would like to know on how can I enable pre-orders on my product since my products are made to order. Thank you!

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1 year ago
Question regarding sa shipping fee ng per Item.

Hi, to all sellers po.

Just want to ask if ano po ang standard shipping fee per region or lugar like sa luzon, visayas, and mindanao.
yung generalized shipping fee po sana kasi dropshipping po ang gagawin ko for my store po.

or kung paano niyo po siya macompute ito na lang kasi nagpapagulo sa isip ko kung paano gawin yung shipping fee po ng item ko since new seller po ako sa platform na po ito and dropshipping pa.

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2 years ago
"Please add your pick-up address to make your products visible to customers (Apply Delivery By Seller If your warehouse address is not supported by LEL)"

Hello po! New Seller po ako, Ano po ibig sabihin nito?
ayos lang po ba na idrop off ko yung mga order po?

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Ano po yung SLA for this 11.11 cancellation schedule?

Ano po yung SLA for this 11.11 cancellation schedule?

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Can someone help me to answer this?

Ano ang ibig sabihin ng reverse deal hunting?