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7 months ago
Disabled Cash on delivery

My cash on delivery / Lazpaylater payment option cannot be use of my buyer . Someone help please . I dont know why i dont have Cod option .

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7 months ago
Without Bank Account

May order na po ako pero wala pa po akong Bank account. Pano po kaya yun?

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7 months ago
RE-ACTIVATE MY STORE/ ACCOUNT SELLER

Nahihihirapan po ako mag log in sa account kase na restrict and hindi ako maka file ng appeal.

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6 months ago
What if there are traffic visitors and no orders

1. Product quantityThe quantity of products in the store should not be too small, as consumers may feel that there is nothing to browse and leave. After opening a store, merchants must regularly update their listed treasures, increase store products and inventory. If there are too many products, consumers who don't like this one can also look at other products, which may lead to placing an order. As long as consumers buy, we can increase our order volume, so novice sellers must list more products.

2. Decoration styleThere is also a certain correlation between decoration style and consumer purchase. Everyone's changes are different, but they are always attracted to the same style. Therefore, after determining the product, merchants should also find a decoration style that matches their own store based on the product. Try to be simple and generous, so that consumers have a desire to shop.

3. Product arrangementOrderly arranged products can increase store traffic, which requires merchants to set up a directory to store new products, hot selling products, promotional products, etc.

4. Customer serviceA poor service attitude will definitely not increase the order volume. The store must pay attention to service and encourage customer service to serve with a serious, enthusiastic, and positive attitude.

5. Product selling pointsI have talked about many aspects, but the most important thing is still in the product. It is important to highlight the selling points of the product, so that the seller can clearly see and understand the selling points of the product, thereby facilitating the transaction.

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CPAS Integration to Facebook Business Manager

Dear everyone,

As a new seller, I am seeking assistance and would like to inquire if any of you may have access to a contact number for Lazada Marketing in regard to CPAS integration and LazMall application.

Your support would be greatly appreciated. Thank you in advance!

Regards,

JRK Dream Marketing

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6 months ago
Re free shipping

Hi there,

Good day! Can we apply free shipping on our bundle promo or is it for the entire product? If we can apply the free shipping to our bundle what is the process? Thank you.

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6 months ago
Packaging of a Bulk Order

We received an order of 20 gallons, upon searching on how to divide the 20 gallons to multiple packaging, i accidentally hit the Arrange shipment.. now the transaction is in To Hand over section.
Is it possible to Recreate the package?

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How to handle Ninja Van delivery?

Hello, how to handle po yung parcel under ninja van delivery. I only do drop off so no idea who to contact for this matter. I appreciate any quick response, thank you!

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6 months ago
HOW TO RE APPEAL REJECTED APPEAL

Hi, can someone help me on how to do with our violation? we already submitted the appeal and send the needed supporting documents, however its rejected. can anyone help me?

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6 months ago
I don't have product Pre-order function

I submit applications on the Pre-order application link every week. Half a year has passed. I still don't have pre-sale functionality. May I ask what I should do?

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6 months ago
Help me to understand about Marketplace commission rate?

I'm Struggling about how much I should put a visible amount on my Lazada Store,
I'm Scared of overpricing and Lack of pricing.

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5 months ago
12 PESO Deals Lazlive Exclusive Deals (12/16) - [LW|I|04]

Hi po ask ko lang po if mag join po dito sa 12 peso deals, need po ba talagang below 12 pesos?

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5 months ago
PENALTY NON COMPLIANCE POLICY

LAGI PO BAN SHOP KO GAWA NG KAHIT ANONG APPEAL NMN EH DI UMUUBRA DTO SA FLATFORM! P HELP NMN PO PANO PUMASA SA APPEAL AT KUNG TLAGA BANG MY NGBABASA SA ATING MGA APPEAL OR AI LNG TLGA.. NKAKA WLANG GANA TPOS MA DE ACTIVATE PA ISABAY PA ANG IYONG EARNINGS NA DI MA WITHDRAW JUSKO

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1 year ago
NEW SELLER WITHDRAW

Ask ko lang po why can’t i withdraw my balance?

Talaga po bang 3weeks after ng first successful order mo pa siya mawwithdraw? please help your newbie seller here.

salamat po💗

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Change Account Type

How to change seller type account from corporate to individual?

regards,

Ellezerdo Sarsalejo

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7 months ago
Can I update my product's stocks during a campaign?

If a registered product during a campaign restocked, can I still update it's number of stocks during the campaign? Like on 10.10?

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7 months ago
Wrong Return Item

Hello po! I need help po. Since po ang napasok sa system ko ay failed delivery, automatic po ibabalik sa akin bilang seller po. Ngayon po yung item na bumalik sa akin ay hindi na po yung kung ano yung pinadala ko. One thing pa po dalawang rider daw po ang nagpunta sa buyer dahil kinausap namin si buyer. Nagbayad po si buyer sa unang nagdeliver dahil po complete detail at tama ang waybill. Sa makatuwid po yung item po na pinadala ko ay nakuha ni buyer at nabayaran pero hindi po iyon ang pumasok sa system. Sa second rider naman po hindi na tinaggap ni buyer at yun po ang pumasok sa system dahil ang reason po ay seller reject the package in door step. I really need help po dahil 5 digits po ang halaga ng item na yun. Sana po matulungan ninyo ako sa dapat kong gawin. Maraming salamat po sa inyo.

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7 months ago
MULTIPLE ORDERS

Hi! New seller here. I have a question regarding multiple orders.

Am I allowed to use a bigger pouch or change into a box when I get multiple orders without splitting? The original packaging dimensions set on the product page can only fit one.

I use small pouches for my items but when I receive multiple orders I need to use medium-sized pouches to fit everything. Am I allowed to use a medium-sized pouch without having any trouble with the logistics? I'm not sure how I should go around the packaging. Do I need to adjust anything to be able to use medium-sized pouches for multiple orders?

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7 months ago
I had this Php 200 open settlement in my after the Php400 recent settlement. The Php 200 never show as recent transaction

sales is missing and not showing in the transaction nor in settlement

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7 months ago
Digital Product Whitelisting

hello sino po dito yung nag apply for digital product whitelisting? Tanong lang po ilang days po ba yung approval pag nag apply? Kasi yung sa akin mag 3 months na po kasi follow up ako ng follow up sa PSC pero palaging reply sa akin na wait lang daw ako ng email sa assign team pero ni isang email wala akong natangap. complete naman yung docs ko tsaka may reseller rights licensed naman ako sinubmit bakit po kaya antagal? may team po ba talaga na assign dyan? lazada ano na? ginagawa ng staff nyo?