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5 months ago
1st Time Seller

Would it be possible to drop my parcel using plain bubble wrap only? as I havn't receive my ordered pouches yet.

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5 months ago
Hi wala pa akong natatanggap ng Payment notification after receipt of delivery. Na received yung item last April 10. Thank you

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5 months ago
corporate to individual

I unintentionally registered as a corporate seller. Is there a way to change from a corporate account to individual?

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5 months ago
I Have Already Stock But It Shown Out Of Stock And Addtowishlist Already. How Can I Fix It?

Hi Have Good Day Maam/Sir

I'm A Lazada Seller Po,I Have A Concern About My Product And My Stock.

Ask Ko Lang Po,Why Lahat Ng Products Ko It Shown Out Of Stock And Add To Wish List Already Even I Have A Lot Of Stocks Po?

How To Fix It Po?

Thanks Po Sa Answer Ma'am/Sir.

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6 months ago
Completed all onboarding requirements but store is still unsearchable

Completed all onboarding requirements but store is still unsearchable. Please help.

Also, saan po kami makakakuha ng Lazada pouches?

Thanks.

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6 months ago
QC Locked in prodo

Meron po ako item na QC Rejected / locked dahil nagkaroon ng violation tapos meron po naship na item, mdedeliver po ba yun sa customer or mababalik sakin yung item?Sana masagot.

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hjc metro cycle inc

Hi how to edit the prices because the product is increase even if still in campaign?

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6 months ago
Where can I buy Lazada B6 box?

I ordered and got this beautiful Lazada B6 box that is perfect for my products. I was wondering if it is available for marketplace sellers. This order was fulfilled by Lazada warehouse.

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6 months ago
Out of Stock appearing on my buyers

Hello! Why are my products appearing as out of stocks to my buyers, but i do have available stocks naman?

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6 months ago
How to change to pickup very new seller very rush order
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6 months ago
PRE-ORDER Option

Hello! If my shop is now eligible for the pre-order option, how do I activate it on one of my products? It doesn't show up on my 'Product Management' tab/page. Thank you!

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7 months ago
NEW SELLER WITHDRAW

Ask ko lang po why can’t i withdraw my balance?

Talaga po bang 3weeks after ng first successful order mo pa siya mawwithdraw? please help your newbie seller here.

salamat po💗

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7 months ago
HOW TO HAVE MORE FOLLOWERS?

How to have more followers? Any suggestion? Please! TIA.

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7 months ago
SKYSHIPPED PARCEL DROP OFF STATION

located at 303 Escolta Binondo Manila

Opens 9:00 am to 7: 00 pm

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8 months ago
What does "Others" mean under "Lazada Guided Traffic"

It only says:

'Others' refers to Lazada-guided traffic coming from other sources such as but not limited to PDP recommendations and Global Collection. Please note that 'Others' does NOT include campaign traffic. More details are coming soon!

PDP recommendations, meaning, they browsed one of my products (e.g. product A) and then clicked on another product from within product A's product page?

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8 months ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

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9 months ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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9 months ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!