How can I track the status of my failed delivery orders?
The Failed Delivery Monitoring is a new self-service tool that allows you to monitor the return status of your failed delivery packages.
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Enter the Seller Center ID in the search box and click Search |
* The page may take some time to load after searching for your Seller ID. Once this is loaded, searching for a specific order number or tracking number will only take a few seconds. Thank you for your patience. |
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The tool will show you the reverse status of your failed delivery packages. The tool will also show you the Transit to Ship (TTS) date so you can easily identify what packages are already beyond the return time frame. |
The data shown in this tracker is being updated daily, last update date is indicated in the tool. |
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Once you click the TNT Here button, you will see the reverse journey of the package. |
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You can also check the status of a specific package by using the Order Number or Tracking Number. |
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