If I no longer wish to use Fulfillment by Lazada (FBL), how can I get my stock back from the warehouse?
1.4K• Published on December 27, 2022
You can create a pull out request in Seller Center following the steps below.
1. Click "Products" --> "Fulfillment by Lazada"
2. Click "Inventory" --> "Return from Warehouse" --> "Create New OO" and fill out the information required:
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Basic Information –Outbound Warehouse, Inventory Type, Delivery Type & Estimated Time
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Seller Information – Seller’s Address & Contact
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SKUs – List of SKU that want to be outbounded
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Comment – Notes Seller want to address to FBL, e.g.: type of fleet, shipment time, etc.
3. Fill out the information required for Outbound Order (Return from Warehouse Order details)
4. Under the SKU Details option, select "Add SKU" to add the SKUs. Alternatively, select Import SKU to input Lazada SKU and Quantity in the downloaded excel template, and then upload the template.
ADD SKU on Outbound Order (OO)
Input the Fulfillment SKU, Fulfillment SKU Name, Platform SKU, or Seller SKU to search.
Select the SKUs by ticking their corresponding boxes.
Input the Quantity to Outbound. Quantity cannot be higher than Stock Quantity.
Click on "Confirm" to submit order.
Import SKU on Outbound Order (OO)
1. Click on Import SKU
2. Select Download to download the template and input Lazada SKU in the template. Template is in Excel format.
3. Select Upload to upload the updated template with Lazada SKU inputted.
4. Select OK to upload the file
5. Click Save to submit the request
6. Seller can go back to the Send to warehouse> Pending Approval to view the submitted request
Note: Once order is submitted, Seller cannot edit the details
Within 24 to 48 hours, you will see the status of the Outbound Order (OO) if it is Accepted or Cancelled under OO Status Column.
How to print Outbound Order Form?
Select Manage Inventory tab and click on Return from Warehouse
Click on Print
Lazada will notify you of the anticipated date of pick-up once the request has been approved.
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