Lazada Seller Ambassador Award Program Introduction

What is Lazada’s Seller Ambassador Award Program?

Lazada’s Seller Ambassadors or City Leaders (naming for Indonesia), are exclusively selected by Lazada in recognition of their excellent contribution to the Lazada seller community. They are active community leaders and role models off and on the site. They are identified by the ‘LazSA’ badge of honor.

What benefits do Seller Ambassadors/City Leaders enjoy?

Seller Ambassadors/City Leaders are entitled to the following benefits and not limited to:

• Get hold of the exclusive LazSA Award Kit

• Spotlight in LazSA Hall of Fame and Recognition Open Day

• Access to Lazada product testing and early adopter program

• Attract more buyers with your ‘LazSA’ badge as it is a sign of assurance for your

product and service quality

• Case study videos opportunities

• Upskill and level up your knowledge with our training/certifications on Lazada University

• Endorsement by our C-Suite/A-Team on the Recognition Executive Certificate

• Network and cross-country collaboration among the LazSA and broader seller community

• Invitation to attend the Recognition & Immersion Trip to Alibaba campus

How do I qualify for the Seller Ambassador Award Program?

Seller Ambassadors/City Leaders are reviewed and evaluated by a diverse team of stakeholders, considering their contributions to the 3 major core areas - business operation, operation drivers and sellers’ level of impact made to our Lazada ecommerce platform.

While there is no single way to become a Seller Ambassador/City Leader, we have some criterion and great characteristics that showcase their passion, community spirit and leadership they have exhibited to earn the award.

• Has been a seller on Lazada’s ecommerce platform for at least 9 months

• Comply with Lazada’s seller policies

• Maintain a Zero NCP (non-compliance) points for 1 year

• Achieve at least 20% of Gross Merchandise Volume (GMV)

• Achieve at least 85% response rate on IM Chat

• No more than 1% cancellation rate monthly

• Active participation in all key Lazada campaign and related events as well in online/offline

communities

• Active contribution to the areas of writing, speaking, conferences, feedback and help

• Demonstrate the following desirable characteristics – Accessibility, Advocacy, Expertise,

Generosity, Responsive and Leadership

How do I know if I qualify to join the Seller Ambassador Award Program?

The LazSA Award is a nomination-only process. To join the team of exceptional sellers, individuals can be nominated by a Lazada employee, existing Seller Ambassadors/City Leaders or own-self nominate. Each nomination will then be reviewed based on the LazSA criterion. A diverse team of internal stakeholders from different teams will review the nominations together to ensure that each candidate gets a fair representation from different perspective.

Successfully awarded Seller Ambassador/City Leaders will receive a welcome email announcement from Lazada on every award cycle – April 1st & October 1st whereas retired Seller Ambassador/City Leaders will have the option to join our Reconnect Program.