Logistics Visibility Status in the Order Management Page

Lost and Damaged tab

Easier to monitor all lost and damaged packages and useful for cross-checking claims.

Failed Delivery tab

Track your Failed Delivery package easily using the new logistics status filter.

Returns Order Page

• All Sellers will be able to view returns.

• Marketplace Seller can track it under the current Return to Merchant tab.

• LazMall or FBL Seller will be able to monitor under the Return to Lazada Warehouse Tab

Return to Merchant tab

Marketplace Seller can track all you returns effortlessly with the Logistics Status filter after the customer initiates and returns the product.

Return to Lazada Warehouse tab

• LazMall & FBL Sellers are now presented with the full gallery of the return journey.

• From the moment a customer initiates a return to the Quality Check outcome, you will be able to view it.

• If the package is to be returned back to you