Seller Fee Types

5.2K Published on January 19, 2023

Below are the different Seller Fee types that you will see on your account statement and their definition.

Seller Fee Name

Subject for Lazada Issuance of Official Receipt

Description

Payment Fee

Lazada Fees OR

Payment fee % charged on unit price + customer shipping fee - seller vouchers

Payment Fee Credit

Lazada Fees OR

Payment fee % charged reversed for returned items

Shipping Fee Paid by Seller

SLB OR

Delivery fee charged as per rate card

Shipping Fee (Paid By Customer)

Delivery charges collected from customer

Reversal Commission

Lazada Fees OR

Commission % charged reversed for returned items

Commission

Lazada Fees OR

Commission % charged on paid price of item sold

Shipping Fee (Charged By 3PL)

Delivery fee charged based on rate card

Fulfillment by Lazada Handling Fee - Automatic

Fixed fee for consignment items. Charged per item

Reversal - Shipping Fee Claims

Lazada Fees OR

Reversal for wrongly credited shipping fee claims

Returned QC Fee

Debit type. Returned QC fee charged by LEL

Shipping Cost

Lazada Fees OR

Customer Shipping Cost

Item Price Subsidy

Lazada Subsidy given on the listed price of delivered items

Penalty & Payment Claims

If there are any discrepencies on payments or penalty, sellers can claim the credits, and upon approvals, this fee is posted manually.

Adjustments Claims

If any of the claim is incorrectly posted, it can be net off
by a debit fees using the Adjustments claims.

Adjustments Item Charge

Adjustment made for wrong status

Other Credit - Taxable

This is credit to sellers at Item level, and taxable (other
than subsidy, claims or penalty related adjutsments)

Commission fee refund - correction for overcharge

Lazada Fees OR

Adjustments made to commission amount

Payment fee refund - correction for overcharge

Lazada Fees OR

Adjustments made to payment fee amount

Re-Selling Of Goods Purchased From Lazada

Penalty imposed at sales order Item level for re-selling goods purchased by Lazada (Voucher abuse cases)

Seller Contacts Customer For No-Verification

Penalty imposed on seller level for seller contacting customerdirectly

Seller Own Fleet Order Cancelled Without Delivery Attempt

Penalty imposed at sales order Item level for Cancellation due to seller side 3P issues

Fake RTS

Penalty imposed for Fake RTS at sales order Item level

Invalid Tracking Number Providd (Repeat Offenders)

Penalty imposed at sales order Item level for providing invalid tracking numbers

Wrong Way Bill

Penalty imposed for Wrong Way Bill at sales order Item level

Using Non Approved 3PL (Repeat Offenders)

Penalty imposed on seller level for not using approved 3PL

Wrong Shipment Provider

Penalty imposed on seller level for using Wrong Shipment Provider

Infringed Content

Penalty imposed at sales order Item level for infringed content for succesful orders

Wrong Picture (Not As Advertised)

Penalty imposed on seller level for having product images incorrectly / not true representation of the product

Buying Own Product Through Any Sort Of Scheme

Penalty imposed on seller level

Direct Sell

Penalty imposed on seller level for involveing in direct sale to customers

Penalty Charges

Lazada Fees OR

Penalty charges

Adjustments Penalty

Adjustments made to penalty amount

Other Debit - Taxable

Posted for any other debits (taxable) for succesful orders

Adjustments Item Charge

Adjustment made for wrong status

Payment fee - correction for undercharge

Lazada Fees OR

Adjustments made to payment fee amount

Lost Claim

Used to refund sellers raising a claim for an item that is
lost by the 3PL

Cancellation Due To OOS

Debit type. Penalty imposed on seller for cancelling an order

Cancellation Due To Wrong Pricing

Debit type. Penalty imposed on seller

Defective Goods

Debit type. Penalty imposed on seller for delivering defective goods

Wrong Goods Delivered

Debit type. Penalty imposed on seller

Wrong Content

Debit type. Penalty imposed on seller

Product Manual Missing

Debit type. Penalty imposed on seller

Cancellation Due To Late Fulfilment

Debit type. Penalty imposed on seller

Wrong Packaging

Debit type. Penalty imposed on seller

Forbidden/Infringed Goods

Debit type. Penalty imposed on seller

Fake RTS

Debit type. Penalty imposed on seller

Expired Goods

Debit type. Penalty imposed on seller

Used Item

Debit type. Penalty imposed on seller

Returned Goods Rejection

Debit type. Penalty imposed on seller

Missing Item Or Parts

Debit type. Penalty imposed on seller

Misleading Description

Debit type. Penalty imposed on seller

Not As Advertised

Debit type. Penalty imposed on seller

Adjustments Penalty

Adjustments made to penalty amount

Seller Incentive

Incentive given to seller

Adjustments Seller Incentive

Debit type. Adjustment to seller level subsidy

Other Services Fee

Debit type. Fees for respective services provided by Lazada

Sponsored Product Fee

Lazada Fees OR

Charged to enrolled sellers for ads on periodic basis based on Pay per Click

Order Verification Charge

Debit type. Fees for respective services provided by Lazada

Other Debits

Debit type. General debit (taxable) at seller level by Lazada

Commission fee - correction for undercharge

Lazada Fees OR

Adjustments made to commission amount

Shipping fee - correction for undercharge

Lazada Fees OR

Adjustments made to delivery charges

Other Claims - Returns

Credit type. When an item is inorrectly penalised for any other issues, sellers can claim for this.

Pick Up Fee

Lazada Fees OR

Charged to seller for picking up items to be delivered

Failed Delivery Fee

Debit type. Failed delivery fee charged by LEL

Crossbroder shipping fee refund - correction for overcharge

Lazada Fees OR

Adjustments made to delivery charges

FBL Handling Fee

Lazada Fees OR

Charged for items handled under Fulfillment by Lazada category

FBL Inbound Fee

Debit type. Inbound fee charged by FBL

FBL Handling fee refund - correction for overcharge

Lazada Fees OR

Adjustment made to FBL fees

COD Fee

Lazada Fees OR

Shipping fee collected from customers should not be credited
to SOD sellers in ASC. Used only in VN

Shipping Fee Claims

Lazada Fees OR

If there are any discrepencies on shipping fee leived, sellers
can claim the credits, and upon approvals, this fee is posted manually.

Shipping fee refund - correction for overcharge

Lazada Fees OR

Adjustments made to the delivery charges

Reversal shipping Fee (Paid by Customer)

Delivery charged received from customer reversed for returned items

Reversal Shipping Fee Paid by Seller

SLB OR

Delivery fee charged reversed for returned items

Auto. Shipping fee subsidy (by Lazada)

Delivery charges subsidy given by Lazada

Reversal automated shipping subsidy

Shipping fee subsidy amount reversed for returned items

Return Shipping Fees

Delivery charges for returns

Reimbursements Withholding tax

Refund of withholding tax amount

Seller Funded Marketing Voucher

Seller sponsored vouchers - Lazada created on behalf of seller and charged to seller

Reversal Seller Funded Marketing Voucher

Seller sponsored vouchers reversed for returned items

Damaged Claim

Used to refund sellers raising a claim for an item that is damaged by the 3PL

Lost & Damaged FBL Inventories

Lost or damaged FBL inventories

Marketing solution /social media advertising

Lazada Fees OR

Marketing solution /social media advertising

Promotional Charges Flexi-Combo

Promotional Charges Flexi-Combo

Reversal Promotional Charges Flexi-Combo

Reversal Promotional Charges Flexi-Combo

Presale Deposit

Deposit paid by customer to reserve the item

Reversal Presale Deposit

Reversal of deposit paid by customer

Sponsored Product Fee Claim

Lazada Fees OR

Claim for Sponsored Product Fee charges

Installment Fee Claim

Claim for Installment Fee charges

Lost Claim(Lazada)

Use to refund lost items for which Lazada bears the cost

Damaged Claim(Lazada)

Use to refund damaged items for which Lazada bears the cost

Utility Payment Commission

Lazada Fees OR

Commission charged on utility bill payment

Reversal Utility Payment Commission

Lazada Fees OR

Reversal of commission on utility bill payment

Utility Service Fee (Paid by Customer)

This the convenience fee paid by customer when making purchase
of digital goods (utilitiy bills) via wallet. The convenience fee is revenue
of 3rd party aggregators, and shall be passed to sellers.

Installment fee

Lazada Fees OR

Installment fee charged based on rate card

Reversal Installment Fee

Installment fee reversed for return items

Damaged Claims - First Mile

Credit given for damaged items by logistics

Reversal - Damaged Claims - First Mile

Reversal for wrongly credited damaged claims

Lost Claims - First Mile

Credit given for lost items by logistics

Reversal - Lost Claims - First Mile

Reversal for wrongly credited lost claims

Voucher Claims

Voucher Claims

CB Shipping Fee Claim

Seller claims for delivery charges

Shipping Fee Subsidy Claim

Seller claims for subsidies on delivery charges

Customer Shipping Fee Claim

Seller claims for subsidies on customer delivery charges

Reversal - Lost Claims

Reversal for wrongly credited lost claims

Reversal - Damaged Claims

Reversal for wrongly credited damaged claims

Postal Fee Claims

Claims made for postal delivery services borne by sellers

Seller balance adjustments - Debit

Write back of seller negative balance

Seller balance adjustments - Credit

Write off negative balance of sellers / AR receivable from sellers

Seller Training Fee

Credit given to sellers for providing training services to new sellers

FBL Bundling Fee

Lazada Fees OR

Fee charged for bundling services under fullfilment by Lazada category

Sponsored Affiliates

Lazada Fees OR

Affiliate Ads Fee

Sponsored Affiliates Refund

Lazada Fees OR

Affiliate Ads Refund Fee

Marketing Revenue - Brand Sponsorship

Marketing fee charged to brands

Sponsored Solutions Top-up

Sponsored Solutions Top-up

Sponsored Discovery - Top up (credit)

P4P (Pay for Performance Advertising) OR

Sponsored Search - top up fee (credit)

Reimbursements Withholding tax (LEL)

Reimburse withholding tax

Wrong Status Claims

Claims made for wrong status

Shipping Fee Correction

Claim for shipping fee charged based on incorrect package weight/dimension

Storage Fee

Lazada Fees OR

FBL Storage Charge

Disposal Charge

Lazada Fees OR

Disposal of items requested by sellers

Pullout Charge

Lazada Fees OR

Removal of inventories from warehouse (exit)

Item Price Subsidy Reversal

Digital goods - loss lead adjustments

Sponsored Discovery - Lazada credit balance

Sponsored Search - top up fee (overspending)

Sponsored Discovery - Consumption credit

Sponsored Search - consumption charges

Sponsored Affiliates Claims

Lazada Fees OR

Claims for Affiliate Ads

Sponsored Discovery - Voucher

P4P OR

Sponsored Search - consumption vouchers

Sponsored Discovery - Top up claim

P4P OR

Sponsored Search - refunds for incorrect top up charges

Sponsored Discovery - Top up Credit (Balance)

Sponsored Search - refunds for incorrect consumption charges

Sponsored Discovery - Voucher claim

P4P OR

Sponsored Search - refunds for incorrect voucher charges

Paylater Interest Fee (Paid by Seller)

The total interest of PayLater installment fee, charged to the
Sellers.

Reversal of PayLater Interest Fee (Paid by Seller)

The reversal amount of Paylater Interest Fee (Paid by Seller)

PayLater Repayment (Paid by Customer)

The installment amount of PayLater service fee, paid by customer.

Paylater Interest Settlement (Paid by Seller)

The total interest of PayLater installment fee, paid by sellers and passed through to service provider.

Reversal of PayLater Interest Settlement (Paid by Seller)

The reversal amount of PayLater Interest Settlement (Paid by Seller)

Paylater Interest Fee Settlement (Subsidized by Lazada)

The total interest of PayLater installment fee, subsidized by Lazada and passed through to service provider.

Reversal of PayLater Interest Fee Settlement (Laz-Subsidy)

The reversal of  amount of PayLater Interest Fee Settlement (Subsidized by Lazada)

Seller Picks Commission

Lazada Fees OR

The commission fee/service fee for orders sold via seller-picks services.

Reversal of Seller Picks Commission

Lazada Fees OR

The reversal amount of commission fee/service fee for orders
sold via seller-picks services.

Seller Value Added Services

Lazada Fees OR

Vkam monetization fee

LazChoice Commission

Lazada Fees OR

commission fee for LazChoice SKU sold

Reversal of LazChoice Commission

reversal amount of commission fee for LazChoice SKUs refunded

Pick Up Fee Reversal

Delivery Pick up charges Reversal

Offline Refund Adjustment DRTM

Offline refund adjustment for DRTM

Fraud Returns Compensation

Seller compensated for returns related to frauds

CB FBL Deduction

Deduction to FBL sellers related to GTLN consignment model

CB FBL Reimbursement

Reimbursement to GTLN related to GTLN consignment model

Sponsored Discovery - Top-up (cashier)

P4P OR

Search Ads Top-up (cashier)

SOD-COD charge

Debit sellers for the COD amount already received, for seller own deliveries

Kakak Asuh Commission Reimbursement

Reimbursement commission to Kakak Asuh

Kakak Asuh Commission Deduction

Deduction commission to Kakak Asuh

Reversal of Promotional Charges

Reversal of promotional charges (flexi combo and bundling)

Sponsored Discovery - Top up refund

Refund of P4P top-up credit.

B2B Shipping Fees

B2B Shipping Fees: Shipping fees from Origin to FBL Warehouse

B2B Import Duties

B2B Import Duties: Fees charged based on SKU type

B2B Import Income Tax

B2B Import Taxes: Fees charged for ₱22 (Income Tax based on Import Value)

B2B VAT

B2B Import VAT: Fees charged for VAT

B2B Fee Claim

B2B Fee Claim: Fees refunded to seller in case of any fee disputes

Value Added Services

Value Added Services: Fees charged if Seller requests for additional fulfilment services

Inventory Storage Fees

Inventory Storage: Fees charged due to aging inventory

Free Shipping Max Fee

Lazada Fees OR

The fee charged for Free ship Max Program. Debit sellers

Reversal of Free Shipping Max Fee

Lazada Fees OR

The reversal of the fee charged for Freeship Max Program.
Credit sellers

LCP Fee

Lazada Fees OR

The charge for IMC SKU sold

Reversal LCP Fee

Lazada Fees OR

The reversal amount of charge for IMC SKUs refunded

Lazcoin discount

The discount for Lazcoin TB SKU sold

Reversal Lazcoin discount

The reversal amount of charge for IMC SKUs refunded

International Shipping fees (Charged by 3P)

International Shipping fees by Lazada 

Domestic Shipping fees(Charged by 3P)

missing shipping fees due to wrong wh origin address.

FBL Relabeling Fee

Lazada Fees OR

FBL - Inbound - Labeling Fee: The fee we charge sellers for
service of labeling when inbound to WH. This is applied only for those
sellers registered with LZD for FBL labeling services

FBL Outbound Fee

Lazada Fees OR

This fee is charged to sellers when we perform additional
services during outbound (e.g. special packaging, adding greeting
card). Applicable to any local FBL sellers requested for the service.

XB - FBL WH Handling Fee

CB FBL - warehouse pick and pack services

FBL Relabelling service

This fee is charged to sellers when we perform relabeling
services (e.g. relabel the goods using new barcode label during
inbound in our warehouses). Applicable to any XB FBL sellers requested
for the service

XB - FBL Repacking Service

CB FBL - Repacking services

XB - Return to Merchant

CB FBL - RTM request after inbounded to WH

XB - WH Pullout service

CB FBL - Pullout request after inbounded to WH

Shipping Fee Cashback

The discount for seller who join the Lazada Free Shipping
cashback program

Universal Shopping Campaign

Lazada Fees OR

The commission fee for USC

Adjustment Universal Shopping Campaign (undercharge)

Lazada Fees OR

Manual adjustment made to USC charges

Universal Shopping Campaign Refund

Lazada Fees OR

The reversal commission fee for USC refunded

Adjustment Universal Shopping Campaign (overcharge)

Lazada Fees OR

Manual adjustment made to USC charges

Co-Funded Marketing Solution

Marketing Solution Co-funded by Lazada to be reimbursed to Sellers

Seller Incentive Offline Marketing

Seller Incentive for Offline Marketing

SOD COD Deposit Deduction

Deposit Deduction for seller own deliver with cash on delivery

SOD COD Deposit Utilization

Deposit Utilization for seller own deliver with cash on delivery

DRTM Offline Refund Adjustment

DRTM Offline refund clawback from seller

Sponsored Product Rebate

Rebate to sellers that joined in sponsored product rebate scheme

Reversal Marketing Solution -
Social Media Advertising

This fee for reversal of marketing solution charge that had
been made to sellers

Item Price Correction Credit

Credit balance to seller sub-accounts

Item Price Correction Debit

Debit balance from seller sub-accounts

Reversal Shipping Fee Cashback

The clawback of cashback for detected fraud orders for Lazada Free Shipping cashback program

XB FBL WH Handling fee (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Relabelling Service (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Repacking Service (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Return to Merchant (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL WH Pull out (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Value Added Service (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Storage Fee (Direct)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Logistics Mgt Service Fee (Agent)

This fee is charged to sellers when they inbound items to our warehouse

XB FBL Distribution Margin (Agent)

This fee is charged to sellers when they inbound items to our warehouse

Commission Discount/Rebate

Lazada Fees OR

Commission Discount/Rebate

LSS credit issuance

P4P OR

Issuance of LSS credit for commission discount/rebate

LCP Fee - Adjustment

Lazada Fees OR

To rebate for those sellers joining both Freeship Max and LCP or Top Sellers with specific schemes

Adjustments Campaign Fee

Adjustments of LPI commission fee

XB FBL Discount/Rebate

Incentive for sellers when they use FBL service

XB FBL Discount/Rebate (Direct)

Incentive for sellers when they use FBL service

CB FBL Deduction - Payment Fee

Deduction to local agents related to CB FBL model

CB FBL Reimbursement - Payment Fee

Reimbursement to CB sellers related to CB FBL model under local agent

CB FBL Deduction - Commission Fee

Deduction to local agents related to CB FBL model

CB FBL Reimbursement - Commission Fee

Reimbursement to CB sellers related to CB FBL model under local agent

CB FBL Deduction - Marketing Solution

Deduction to local agents related to CB FBL model

CB FBL Reimbursement - Marketing Solution

Reimbursement to CB sellers related to CB FBL model under local agent

CB FBL Deduction - Shipping Fee

Deduction to local agents related to CB FBL model

CB FBL Reimbursement - Shipping Fee

Reimbursement to CB sellers related to CB FBL model under local agent

Penalty Charges (International)

Penalty charges for international sellers

Adjustment Penalty Charges (International)

Penalty charges for international sellers (adjustment)

CB FBL Deduction - Shipping Fee Subsidy

Deduction to local agents related to CB FBL model

CB FBL Reimbursement - Shipping Fee Subsidy

Reimbursement to CB sellers related to CB FBL model under
local agent

Marketing Service Deduction - Marketing Fee

Marketing Cost Charges to Seller

Marketing Service Reimbursement - Marketing Fee

Marketing Cost Charges to Seller

Lazpick commission - Adjustment Debit

Lazpick commission - Adjustment Debit

Lazpick commission - Adjustment Credit

Lazpick commission - Adjustment Credit

Shipping Fee Subsidy by Lazada

PlatForm Promotion Shipping Unify

Item Price

Unit price of the item sold

Lazada Subsidy on Item Price

PlatForm Promotion Goods Unify

Payment fee refund - correction for SOD-COD

Lazada Fees OR

Campaign Fee

Lazada Fees OR

Commission charged to sellers for participating in the campaign

Reversal Campaign Fee

Lazada Fees OR

Reversal of comission charged to sellers for participating in
the campaign for returned items

Review Incentive Fee - Adjustment Debit

Review Incentive Fee - Adjustment Debit

Review Incentive Fee - Adjustment Credit

Review Incentive Fee - Adjustment Credit

DPP Service Fee

The service fee(insurance fee) charged to sellers

Reversal of DPP Service Fee

The reversal of the service fee(insurance fee) that hadcharged to sellers. In case of some mistakes that incorrectly charged to sellers and need to adjust

Reversal of DPP Service Fee Settlement

The reversal of the service fee(insurance fee) that had passeed through to B50. In case of some mistakes that incorrectly pased through to B50 and need to adjust.

DPP Service Fee Settlement

The service fee that is paid by sellers, passes through to B50

Wrong Weight Adjustment

Adjustment for difference between shipping fee charged by
Lazada and shipping fee paid by buyer (including shipping voucher if any)

Shipping Fee Subsidy(By Seller)

Shipping Fee Voucher(By Seller)

Lazpick/LazTop commission

Lazpick commission charged for delivered item

Lazpick/LazTop commission - Reversal

Lazpick commission Refund for reverse item

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