Below are the different Seller Fee types that you will see on your account statement and their definition.
Seller Fee Name |
Subject for Lazada Issuance of Official Receipt |
Description |
Payment Fee |
Lazada Fees OR |
Payment fee % charged on unit price + customer shipping fee - seller vouchers |
Payment Fee Credit |
Lazada Fees OR |
Payment fee % charged reversed for returned items |
Shipping Fee Paid by Seller |
SLB OR |
Delivery fee charged as per rate card |
Shipping Fee (Paid By Customer) |
Delivery charges collected from customer |
|
Reversal Commission |
Lazada Fees OR |
Commission % charged reversed for returned items |
Commission |
Lazada Fees OR |
Commission % charged on paid price of item sold |
Shipping Fee (Charged By 3PL) |
Delivery fee charged based on rate card |
|
Fulfillment by Lazada Handling Fee - Automatic |
Fixed fee for consignment items. Charged per item |
|
Reversal - Shipping Fee Claims |
Lazada Fees OR |
Reversal for wrongly credited shipping fee claims |
Returned QC Fee |
Debit type. Returned QC fee charged by LEL |
|
Shipping Cost |
Lazada Fees OR |
Customer Shipping Cost |
Item Price Subsidy |
Lazada Subsidy given on the listed price of delivered items |
|
Penalty & Payment Claims |
If there are any discrepencies on payments or penalty, sellers can claim the credits, and upon approvals, this fee is posted manually. |
|
Adjustments Claims |
If any of the claim is incorrectly posted, it can be net off |
|
Adjustments Item Charge |
Adjustment made for wrong status |
|
Other Credit - Taxable |
This is credit to sellers at Item level, and taxable (other |
|
Commission fee refund - correction for overcharge |
Lazada Fees OR |
Adjustments made to commission amount |
Payment fee refund - correction for overcharge |
Lazada Fees OR |
Adjustments made to payment fee amount |
Re-Selling Of Goods Purchased From Lazada |
Penalty imposed at sales order Item level for re-selling goods purchased by Lazada (Voucher abuse cases) |
|
Seller Contacts Customer For No-Verification |
Penalty imposed on seller level for seller contacting customerdirectly |
|
Seller Own Fleet Order Cancelled Without Delivery Attempt |
Penalty imposed at sales order Item level for Cancellation due to seller side 3P issues |
|
Fake RTS |
Penalty imposed for Fake RTS at sales order Item level |
|
Invalid Tracking Number Providd (Repeat Offenders) |
Penalty imposed at sales order Item level for providing invalid tracking numbers |
|
Wrong Way Bill |
Penalty imposed for Wrong Way Bill at sales order Item level |
|
Using Non Approved 3PL (Repeat Offenders) |
Penalty imposed on seller level for not using approved 3PL |
|
Wrong Shipment Provider |
Penalty imposed on seller level for using Wrong Shipment Provider |
|
Infringed Content |
Penalty imposed at sales order Item level for infringed content for succesful orders |
|
Wrong Picture (Not As Advertised) |
Penalty imposed on seller level for having product images incorrectly / not true representation of the product |
|
Buying Own Product Through Any Sort Of Scheme |
Penalty imposed on seller level |
|
Direct Sell |
Penalty imposed on seller level for involveing in direct sale to customers |
|
Penalty Charges |
Lazada Fees OR |
Penalty charges |
Adjustments Penalty |
Adjustments made to penalty amount |
|
Other Debit - Taxable |
Posted for any other debits (taxable) for succesful orders |
|
Adjustments Item Charge |
Adjustment made for wrong status |
|
Payment fee - correction for undercharge |
Lazada Fees OR |
Adjustments made to payment fee amount |
Lost Claim |
Used to refund sellers raising a claim for an item that is |
|
Cancellation Due To OOS |
Debit type. Penalty imposed on seller for cancelling an order |
|
Cancellation Due To Wrong Pricing |
Debit type. Penalty imposed on seller |
|
Defective Goods |
Debit type. Penalty imposed on seller for delivering defective goods |
|
Wrong Goods Delivered |
Debit type. Penalty imposed on seller |
|
Wrong Content |
Debit type. Penalty imposed on seller |
|
Product Manual Missing |
Debit type. Penalty imposed on seller |
|
Cancellation Due To Late Fulfilment |
Debit type. Penalty imposed on seller |
|
Wrong Packaging |
Debit type. Penalty imposed on seller |
|
Forbidden/Infringed Goods |
Debit type. Penalty imposed on seller |
|
Fake RTS |
Debit type. Penalty imposed on seller |
|
Expired Goods |
Debit type. Penalty imposed on seller |
|
Used Item |
Debit type. Penalty imposed on seller |
|
Returned Goods Rejection |
Debit type. Penalty imposed on seller |
|
Missing Item Or Parts |
Debit type. Penalty imposed on seller |
|
Misleading Description |
Debit type. Penalty imposed on seller |
|
Not As Advertised |
Debit type. Penalty imposed on seller |
|
Adjustments Penalty |
Adjustments made to penalty amount |
|
Seller Incentive |
Incentive given to seller |
|
Adjustments Seller Incentive |
Debit type. Adjustment to seller level subsidy |
|
Other Services Fee |
Debit type. Fees for respective services provided by Lazada |
|
Sponsored Product Fee |
Lazada Fees OR |
Charged to enrolled sellers for ads on periodic basis based on Pay per Click |
Order Verification Charge |
Debit type. Fees for respective services provided by Lazada |
|
Other Debits |
Debit type. General debit (taxable) at seller level by Lazada |
|
Commission fee - correction for undercharge |
Lazada Fees OR |
Adjustments made to commission amount |
Shipping fee - correction for undercharge |
Lazada Fees OR |
Adjustments made to delivery charges |
Other Claims - Returns |
Credit type. When an item is inorrectly penalised for any other issues, sellers can claim for this. |
|
Pick Up Fee |
Lazada Fees OR |
Charged to seller for picking up items to be delivered |
Failed Delivery Fee |
Debit type. Failed delivery fee charged by LEL |
|
Crossbroder shipping fee refund - correction for overcharge |
Lazada Fees OR |
Adjustments made to delivery charges |
FBL Handling Fee |
Lazada Fees OR |
Charged for items handled under Fulfillment by Lazada category |
FBL Inbound Fee |
Debit type. Inbound fee charged by FBL |
|
FBL Handling fee refund - correction for overcharge |
Lazada Fees OR |
Adjustment made to FBL fees |
COD Fee |
Lazada Fees OR |
Shipping fee collected from customers should not be credited |
Shipping Fee Claims |
Lazada Fees OR |
If there are any discrepencies on shipping fee leived, sellers |
Shipping fee refund - correction for overcharge |
Lazada Fees OR |
Adjustments made to the delivery charges |
Reversal shipping Fee (Paid by Customer) |
Delivery charged received from customer reversed for returned items |
|
Reversal Shipping Fee Paid by Seller |
SLB OR |
Delivery fee charged reversed for returned items |
Auto. Shipping fee subsidy (by Lazada) |
Delivery charges subsidy given by Lazada |
|
Reversal automated shipping subsidy |
Shipping fee subsidy amount reversed for returned items |
|
Return Shipping Fees |
Delivery charges for returns |
|
Reimbursements Withholding tax |
Refund of withholding tax amount |
|
Seller Funded Marketing Voucher |
Seller sponsored vouchers - Lazada created on behalf of seller and charged to seller |
|
Reversal Seller Funded Marketing Voucher |
Seller sponsored vouchers reversed for returned items |
|
Damaged Claim |
Used to refund sellers raising a claim for an item that is damaged by the 3PL |
|
Lost & Damaged FBL Inventories |
Lost or damaged FBL inventories |
|
Marketing solution /social media advertising |
Lazada Fees OR |
Marketing solution /social media advertising |
Promotional Charges Flexi-Combo |
Promotional Charges Flexi-Combo |
|
Reversal Promotional Charges Flexi-Combo |
Reversal Promotional Charges Flexi-Combo |
|
Presale Deposit |
Deposit paid by customer to reserve the item |
|
Reversal Presale Deposit |
Reversal of deposit paid by customer |
|
Sponsored Product Fee Claim |
Lazada Fees OR |
Claim for Sponsored Product Fee charges |
Installment Fee Claim |
Claim for Installment Fee charges |
|
Lost Claim(Lazada) |
Use to refund lost items for which Lazada bears the cost |
|
Damaged Claim(Lazada) |
Use to refund damaged items for which Lazada bears the cost |
|
Utility Payment Commission |
Lazada Fees OR |
Commission charged on utility bill payment |
Reversal Utility Payment Commission |
Lazada Fees OR |
Reversal of commission on utility bill payment |
Utility Service Fee (Paid by Customer) |
This the convenience fee paid by customer when making purchase |
|
Installment fee |
Lazada Fees OR |
Installment fee charged based on rate card |
Reversal Installment Fee |
Installment fee reversed for return items |
|
Damaged Claims - First Mile |
Credit given for damaged items by logistics |
|
Reversal - Damaged Claims - First Mile |
Reversal for wrongly credited damaged claims |
|
Lost Claims - First Mile |
Credit given for lost items by logistics |
|
Reversal - Lost Claims - First Mile |
Reversal for wrongly credited lost claims |
|
Voucher Claims |
Voucher Claims |
|
CB Shipping Fee Claim |
Seller claims for delivery charges |
|
Shipping Fee Subsidy Claim |
Seller claims for subsidies on delivery charges |
|
Customer Shipping Fee Claim |
Seller claims for subsidies on customer delivery charges |
|
Reversal - Lost Claims |
Reversal for wrongly credited lost claims |
|
Reversal - Damaged Claims |
Reversal for wrongly credited damaged claims |
|
Postal Fee Claims |
Claims made for postal delivery services borne by sellers |
|
Seller balance adjustments - Debit |
Write back of seller negative balance |
|
Seller balance adjustments - Credit |
Write off negative balance of sellers / AR receivable from sellers |
|
Seller Training Fee |
Credit given to sellers for providing training services to new sellers |
|
FBL Bundling Fee |
Lazada Fees OR |
Fee charged for bundling services under fullfilment by Lazada category |
Sponsored Affiliates |
Lazada Fees OR |
Affiliate Ads Fee |
Sponsored Affiliates Refund |
Lazada Fees OR |
Affiliate Ads Refund Fee |
Marketing Revenue - Brand Sponsorship |
Marketing fee charged to brands |
|
Sponsored Solutions Top-up |
Sponsored Solutions Top-up |
|
Sponsored Discovery - Top up (credit) |
P4P (Pay for Performance Advertising) OR |
Sponsored Search - top up fee (credit) |
Reimbursements Withholding tax (LEL) |
Reimburse withholding tax |
|
Wrong Status Claims |
Claims made for wrong status |
|
Shipping Fee Correction |
Claim for shipping fee charged based on incorrect package weight/dimension |
|
Storage Fee |
Lazada Fees OR |
FBL Storage Charge |
Disposal Charge |
Lazada Fees OR |
Disposal of items requested by sellers |
Pullout Charge |
Lazada Fees OR |
Removal of inventories from warehouse (exit) |
Item Price Subsidy Reversal |
Digital goods - loss lead adjustments |
|
Sponsored Discovery - Lazada credit balance |
Sponsored Search - top up fee (overspending) |
|
Sponsored Discovery - Consumption credit |
Sponsored Search - consumption charges |
|
Sponsored Affiliates Claims |
Lazada Fees OR |
Claims for Affiliate Ads |
Sponsored Discovery - Voucher |
P4P OR |
Sponsored Search - consumption vouchers |
Sponsored Discovery - Top up claim |
P4P OR |
Sponsored Search - refunds for incorrect top up charges |
Sponsored Discovery - Top up Credit (Balance) |
Sponsored Search - refunds for incorrect consumption charges |
|
Sponsored Discovery - Voucher claim |
P4P OR |
Sponsored Search - refunds for incorrect voucher charges |
Paylater Interest Fee (Paid by Seller) |
The total interest of PayLater installment fee, charged to the |
|
Reversal of PayLater Interest Fee (Paid by Seller) |
The reversal amount of Paylater Interest Fee (Paid by Seller) |
|
PayLater Repayment (Paid by Customer) |
The installment amount of PayLater service fee, paid by customer. |
|
Paylater Interest Settlement (Paid by Seller) |
The total interest of PayLater installment fee, paid by sellers and passed through to service provider. |
|
Reversal of PayLater Interest Settlement (Paid by Seller) |
The reversal amount of PayLater Interest Settlement (Paid by Seller) |
|
Paylater Interest Fee Settlement (Subsidized by Lazada) |
The total interest of PayLater installment fee, subsidized by Lazada and passed through to service provider. |
|
Reversal of PayLater Interest Fee Settlement (Laz-Subsidy) |
The reversal of amount of PayLater Interest Fee Settlement (Subsidized by Lazada) |
|
Seller Picks Commission |
Lazada Fees OR |
The commission fee/service fee for orders sold via seller-picks services. |
Reversal of Seller Picks Commission |
Lazada Fees OR |
The reversal amount of commission fee/service fee for orders |
Seller Value Added Services |
Lazada Fees OR |
Vkam monetization fee |
LazChoice Commission |
Lazada Fees OR |
commission fee for LazChoice SKU sold |
Reversal of LazChoice Commission |
reversal amount of commission fee for LazChoice SKUs refunded |
|
Pick Up Fee Reversal |
Delivery Pick up charges Reversal |
|
Offline Refund Adjustment DRTM |
Offline refund adjustment for DRTM |
|
Fraud Returns Compensation |
Seller compensated for returns related to frauds |
|
CB FBL Deduction |
Deduction to FBL sellers related to GTLN consignment model |
|
CB FBL Reimbursement |
Reimbursement to GTLN related to GTLN consignment model |
|
Sponsored Discovery - Top-up (cashier) |
P4P OR |
Search Ads Top-up (cashier) |
SOD-COD charge |
Debit sellers for the COD amount already received, for seller own deliveries |
|
Kakak Asuh Commission Reimbursement |
Reimbursement commission to Kakak Asuh |
|
Kakak Asuh Commission Deduction |
Deduction commission to Kakak Asuh |
|
Reversal of Promotional Charges |
Reversal of promotional charges (flexi combo and bundling) |
|
Sponsored Discovery - Top up refund |
Refund of P4P top-up credit. |
|
B2B Shipping Fees |
B2B Shipping Fees: Shipping fees from Origin to FBL Warehouse |
|
B2B Import Duties |
B2B Import Duties: Fees charged based on SKU type |
|
B2B Import Income Tax |
B2B Import Taxes: Fees charged for ₱22 (Income Tax based on Import Value) |
|
B2B VAT |
B2B Import VAT: Fees charged for VAT |
|
B2B Fee Claim |
B2B Fee Claim: Fees refunded to seller in case of any fee disputes |
|
Value Added Services |
Value Added Services: Fees charged if Seller requests for additional fulfilment services |
|
Inventory Storage Fees |
Inventory Storage: Fees charged due to aging inventory |
|
Free Shipping Max Fee |
Lazada Fees OR |
The fee charged for Free ship Max Program. Debit sellers |
Reversal of Free Shipping Max Fee |
Lazada Fees OR |
The reversal of the fee charged for Freeship Max Program. |
LCP Fee |
Lazada Fees OR |
The charge for IMC SKU sold |
Reversal LCP Fee |
Lazada Fees OR |
The reversal amount of charge for IMC SKUs refunded |
Lazcoin discount |
The discount for Lazcoin TB SKU sold |
|
Reversal Lazcoin discount |
The reversal amount of charge for IMC SKUs refunded |
|
International Shipping fees (Charged by 3P) |
International Shipping fees by Lazada |
|
Domestic Shipping fees(Charged by 3P) |
missing shipping fees due to wrong wh origin address. |
|
FBL Relabeling Fee |
Lazada Fees OR |
FBL - Inbound - Labeling Fee: The fee we charge sellers for |
FBL Outbound Fee |
Lazada Fees OR |
This fee is charged to sellers when we perform additional |
XB - FBL WH Handling Fee |
CB FBL - warehouse pick and pack services |
|
FBL Relabelling service |
This fee is charged to sellers when we perform relabeling |
|
XB - FBL Repacking Service |
CB FBL - Repacking services |
|
XB - Return to Merchant |
CB FBL - RTM request after inbounded to WH |
|
XB - WH Pullout service |
CB FBL - Pullout request after inbounded to WH |
|
Shipping Fee Cashback |
The discount for seller who join the Lazada Free Shipping |
|
Universal Shopping Campaign |
Lazada Fees OR |
The commission fee for USC |
Adjustment Universal Shopping Campaign (undercharge) |
Lazada Fees OR |
Manual adjustment made to USC charges |
Universal Shopping Campaign Refund |
Lazada Fees OR |
The reversal commission fee for USC refunded |
Adjustment Universal Shopping Campaign (overcharge) |
Lazada Fees OR |
Manual adjustment made to USC charges |
Co-Funded Marketing Solution |
Marketing Solution Co-funded by Lazada to be reimbursed to Sellers |
|
Seller Incentive Offline Marketing |
Seller Incentive for Offline Marketing |
|
SOD COD Deposit Deduction |
Deposit Deduction for seller own deliver with cash on delivery |
|
SOD COD Deposit Utilization |
Deposit Utilization for seller own deliver with cash on delivery |
|
DRTM Offline Refund Adjustment |
DRTM Offline refund clawback from seller |
|
Sponsored Product Rebate |
Rebate to sellers that joined in sponsored product rebate scheme |
|
Reversal Marketing Solution - |
This fee for reversal of marketing solution charge that had |
|
Item Price Correction Credit |
Credit balance to seller sub-accounts |
|
Item Price Correction Debit |
Debit balance from seller sub-accounts |
|
Reversal Shipping Fee Cashback |
The clawback of cashback for detected fraud orders for Lazada Free Shipping cashback program |
|
XB FBL WH Handling fee (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Relabelling Service (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Repacking Service (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Return to Merchant (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL WH Pull out (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Value Added Service (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Storage Fee (Direct) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Logistics Mgt Service Fee (Agent) |
This fee is charged to sellers when they inbound items to our warehouse |
|
XB FBL Distribution Margin (Agent) |
This fee is charged to sellers when they inbound items to our warehouse |
|
Commission Discount/Rebate |
Lazada Fees OR |
Commission Discount/Rebate |
LSS credit issuance |
P4P OR |
Issuance of LSS credit for commission discount/rebate |
LCP Fee - Adjustment |
Lazada Fees OR |
To rebate for those sellers joining both Freeship Max and LCP or Top Sellers with specific schemes |
Adjustments Campaign Fee |
Adjustments of LPI commission fee |
|
XB FBL Discount/Rebate |
Incentive for sellers when they use FBL service |
|
XB FBL Discount/Rebate (Direct) |
Incentive for sellers when they use FBL service |
|
CB FBL Deduction - Payment Fee |
Deduction to local agents related to CB FBL model |
|
CB FBL Reimbursement - Payment Fee |
Reimbursement to CB sellers related to CB FBL model under local agent |
|
CB FBL Deduction - Commission Fee |
Deduction to local agents related to CB FBL model |
|
CB FBL Reimbursement - Commission Fee |
Reimbursement to CB sellers related to CB FBL model under local agent |
|
CB FBL Deduction - Marketing Solution |
Deduction to local agents related to CB FBL model |
|
CB FBL Reimbursement - Marketing Solution |
Reimbursement to CB sellers related to CB FBL model under local agent |
|
CB FBL Deduction - Shipping Fee |
Deduction to local agents related to CB FBL model |
|
CB FBL Reimbursement - Shipping Fee |
Reimbursement to CB sellers related to CB FBL model under local agent |
|
Penalty Charges (International) |
Penalty charges for international sellers |
|
Adjustment Penalty Charges (International) |
Penalty charges for international sellers (adjustment) |
|
CB FBL Deduction - Shipping Fee Subsidy |
Deduction to local agents related to CB FBL model |
|
CB FBL Reimbursement - Shipping Fee Subsidy |
Reimbursement to CB sellers related to CB FBL model under |
|
Marketing Service Deduction - Marketing Fee |
Marketing Cost Charges to Seller |
|
Marketing Service Reimbursement - Marketing Fee |
Marketing Cost Charges to Seller |
|
Lazpick commission - Adjustment Debit |
Lazpick commission - Adjustment Debit |
|
Lazpick commission - Adjustment Credit |
Lazpick commission - Adjustment Credit |
|
Shipping Fee Subsidy by Lazada |
PlatForm Promotion Shipping Unify |
|
Item Price |
Unit price of the item sold |
|
Lazada Subsidy on Item Price |
PlatForm Promotion Goods Unify |
|
Payment fee refund - correction for SOD-COD |
Lazada Fees OR |
|
Campaign Fee |
Lazada Fees OR |
Commission charged to sellers for participating in the campaign |
Reversal Campaign Fee |
Lazada Fees OR |
Reversal of comission charged to sellers for participating in |
Review Incentive Fee - Adjustment Debit |
Review Incentive Fee - Adjustment Debit |
|
Review Incentive Fee - Adjustment Credit |
Review Incentive Fee - Adjustment Credit |
|
DPP Service Fee |
The service fee(insurance fee) charged to sellers |
|
Reversal of DPP Service Fee |
The reversal of the service fee(insurance fee) that hadcharged to sellers. In case of some mistakes that incorrectly charged to sellers and need to adjust |
|
Reversal of DPP Service Fee Settlement |
The reversal of the service fee(insurance fee) that had passeed through to B50. In case of some mistakes that incorrectly pased through to B50 and need to adjust. |
|
DPP Service Fee Settlement |
The service fee that is paid by sellers, passes through to B50 |
|
Wrong Weight Adjustment |
Adjustment for difference between shipping fee charged by |
|
Shipping Fee Subsidy(By Seller) |
Shipping Fee Voucher(By Seller) |
|
Lazpick/LazTop commission |
Lazpick commission charged for delivered item |
|
Lazpick/LazTop commission - Reversal |
Lazpick commission Refund for reverse item |