Updated as of February 27, 2023
Participation fee discount: Sellers who are enrolled into both Free Shipping Max and Everyday Cashback programs are entitled to a bundling discount where the participation fee is reduced by 1% for each program.
Program |
Regular Participation Fee (VAT-Inc) |
Discounted Fee (after rebate) |
Free Shipping Max |
5% (until Feb 5) |
4% |
Everyday Cashback |
3% |
2% |
Since August, we encountered technical issues that caused a delay in the delivery of the rebates. We remain committed to delivering the promised incentives and are working continuously to reduce our backlog:
For eligible sellers, we posted the rebates as follows:
Rebates for Nov 7, 2022 to Jan 29, 2023 on your Feb 26 SOA
Rebates for Jan 30, 2023 to Feb 5, 2023 on your Feb 27 SOA
These can be seen in your SOA using the following line items:
FSMax Rebate: “Reversal Marketing Solution - Social Media Advertising”
Cashback Rebate: “Seller balance adjustments – Credit”
To improve your experience, Bundled sellers (as of Feb 20) have been moved into a straight discount program which will charge your store at the discounted rates of 4% for Free Shipping Max and 2% for Everyday Cashback for as long as you remain enrolled in both programs. This means that you will no longer need to wait for rebates.
Our FSMax + Cashback bundle discount is the best offer we have available, and we hope that you continue to enjoy the benefits of sales and order growth.
* We will continue to deliver the bundle discount as rebates to sellers up to the day before they are moved to the straight discount programs.