Status Update of FSMAX and Cashback Program Incentives

731 Published on March 1, 2023

Status of FSMAX & Cashback Program Rebates

Program Incentives

Updated as of February 27, 2023

Participation fee discount: Sellers who are enrolled into both Free Shipping Max and Everyday Cashback programs are entitled to a bundling discount where the participation fee is reduced by 1% for each program.

Program

Regular Participation Fee (VAT-Inc)

Discounted Fee (after rebate)

Free Shipping Max

5% (until Feb 5)
5.6% (from Feb 6)

4%

Everyday Cashback

3%

2%


Status of Rebate Payout

Since August, we encountered technical issues that caused a delay in the delivery of the rebates. We remain committed to delivering the promised incentives and are working continuously to reduce our backlog:

For eligible sellers, we posted the rebates as follows:

  • Rebates for Nov 7, 2022 to Jan 29, 2023 on your Feb 26 SOA

  • Rebates for Jan 30, 2023 to Feb 5, 2023 on your Feb 27 SOA

These can be seen in your SOA using the following line items:

  • FSMax Rebate: “Reversal Marketing Solution - Social Media Advertising”

  • Cashback Rebate: “Seller balance adjustments – Credit”


Straight Discount Promotions

To improve your experience, Bundled sellers (as of Feb 20) have been moved into a straight discount program which will charge your store at the discounted rates of 4% for Free Shipping Max and 2% for Everyday Cashback for as long as you remain enrolled in both programs. This means that you will no longer need to wait for rebates.

Our FSMax + Cashback bundle discount is the best offer we have available, and we hope that you continue to enjoy the benefits of sales and order growth.

* We will continue to deliver the bundle discount as rebates to sellers up to the day before they are moved to the straight discount programs.


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