What are duplicate products?

Duplicate products are products with exactly the same product attributes under the same seller.

Example: Seller 123 has 2 products – Product A and Product B with exactly the same product details as below. These two are considered duplicate products.

Lazada's Duplicate Product Policy

The duplicate product that has zero sale, no history of add to cart, and no click rate will be locked. When the product is locked, it will fall under “Policy Violation” tab in product overview page.

By automatically removing the product that is not performing, it allows the rest of your products to come up higher from the search result, have higher chances to be looked at, thus better chance to make a sale.

However, if you believe your product is not a duplicate and should not be locked, please file an appeal to Regionalcatalogue@lazada.com