Fulfilment & Shipping
134 Question(s), 242 Answer(s)
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2 months ago
our items is not picking up

lex courier is not picking up our orders I already complain and submit all needed.

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3 months ago
How do you manage your inventory?

Paano po kayo nagtatrack ng in-and-out ng orders kapag volume ang orders? Paano niyo po natratrack failed delivery na successfully returned and failed delivery na naging lost parcel na.

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2 months ago
New seller here..had some concerns po regarding COD option.

Asking for help po baka po alam niyo panu i-sset ang COD option. Kasi po everytime i viewed my seller item naka indicate po sa right side na "COD is available kapag na reached daw yong certain amount. Paanu kaya yon? Salamat po sa sasagot.

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6 months ago
how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

Owner image url
3 months ago
Lazada Drop off Point Station Makati

📣FOR Lazada SELLERS- Lazada Drop Off Station- Mzhy Parcel Services

We are OPEN from MONDAY to SUNDAY, 9AM to 11PM

📍FREE PICK UP MINIMUM of 30 PARCELS near DELPAN, MAKATI

📍NO Parcel limits

📍NO Fees to be Collected

📍24/7 CCTV operation

📍Pouch or Bulky parcels accepted

📍With Parking Space

📍Safe & Spacious Area

📍Faster courier turnover

📍Very Accessible to Makati, Manila & Mandaluyong areas

📍📍 We ACCEPT drop off via LALAMOVE, GRAB & Toktok etc.

Questions? Don't hesitate to send a DM for more inquiries or you can call or text us at 09672355195 / 09153660160.

https://www.facebook.com/mzhyparcelshopeelazada

Happy selling! 💙

Owner image url
3 months ago
HOW CAN LAZADA DELIVER PARCEL FASTER

I have concerns with the parcel being ordered, there is not status yet of the parcel since Monday and i am concerned if it will reach the client within 7days since its a ready to eat food and freshness takes not longer than 15 days

Owner image url
4 months ago
Dress Code - Meron ba talaga?

Hi, mga ka seller!

May mga nababasa ako sa social media na nag-iimplement daw ng dress code ang ibang DOPs? Totoo ba ito? May dress code na ba dapat tayong sinusundan pag mag ddrop off?

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4 months ago
Hi, ask lang ako about sa return products.

Ask ko lang if when kaya makukuha yung returned products ko, failed kasi delivery ni courier pabalik sakin. Please help. Natatakot ako mawalan ng item.

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4 months ago
About parcel demension limitation.

Hi, i got a question here. Does 3PL logistic has limitation on the parcel demension? For example, for a parcel`s length over 2meters , can it be shipped as other normal size parcels or only can be shipped for some certain areas ?

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5 months ago
Paano i-set ang region/location o specific areas para sa free shipping?

Paano i-set ang region/location o specific areas para sa free shipping? Gusto ko lang i-target o bigyan ng free shipping ang Luzon region dahil yun lang ang kaya ng budget para i-shoulder ang free shipping/delivery.

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5 months ago
Can I join Lazada cashback kahit worth 10 pesos lang mga items ko....kasi na experience ko po na sumali sa SHIPPING MAX nag negative po ako...salamat sa sasagot

Can I join Lazada cashback kahit worth 10 pesos lang mga items ko....kasi na experience ko po na sumali sa SHIPPING MAX nag negative po ako...salamat sa sasagot

Owner image url
5 months ago
how to remove this notification order volume limit also i change my shop name already then the shop doing well naman

i followed the rules, i just a new seller still the system is not friendly, the virtual assistance not understand my concers

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5 months ago
Change delivery setting

Pano po papalitan yung delivery setting from pick up to delivered by seller, para po mawala shipping fee since sent thru email naman products ko po, salamat po.

Owner image url
5 months ago
cannot contact live agent at PSC

hello. 3 days na akong nag try to reach PSC pero di ako maka-contact. puro chat bot messages lang ang responses. messages like this:

It may take a while before our agents can connect with you as they are helping other sellers. In the meantime, you may click on the topic of your concern below or type in your question so I can assist you immediately.

may naka try na bang mag contact lately? how po kaya? thank you.

Owner image url
10 months ago
Tips on returns

Hi, mga ka-seller.

Ano ang take niyo on returns, approve ba agad ang refund request or investigate muna bago magrefund?

Ano ba ang mga practices niyo?

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6 months ago
How can I arrange shipment using my another warehouse address?

Hi po may 2 warehouse address na po ako paano ko po iset up kapag mag arrange shipment po ako ? Paano ko ichange yung warehouse /pick up address ko sa particular order lng po ? Salamat sa sasagot

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7 months ago
CANCELLARATION RATE

Ilang weeks po bago mabago or bumaba cancellaration rate ?

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7 months ago
WALANG LAMAN NG MGA RETURN UNDER FAILED DELIVERIES

Hi anyone help us to solve this problem , many times na nagbabalik ang mga courier na walang laman for the failed deliveries.

how does lazada take this action po?

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7 months ago
MALI YUNG PRICE NACHECKOUT, HOW TO CANCEL

HI GUYS PAHELP NAMAN! :( Wala na ba talagang support na magaasisst? Meron kasi akong orders 10pcs siya from SRP499 nung nakita ko 179 lang sa customer na gusto bumili. Ngayon, ipapacancel ko sana. Pano po? Sino kkausapin? Tried to contact the customer pero walang reply.

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7 months ago
Schedule Lenten season

Schedule for pick up delivery this coming Lenten season?