New Sellers
341 Question(s), 529 Answer(s)
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7 months ago
1st Time Seller

Would it be possible to drop my parcel using plain bubble wrap only? as I havn't receive my ordered pouches yet.

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7 months ago
corporate to individual

I unintentionally registered as a corporate seller. Is there a way to change from a corporate account to individual?

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8 months ago
Completed all onboarding requirements but store is still unsearchable

Completed all onboarding requirements but store is still unsearchable. Please help.

Also, saan po kami makakakuha ng Lazada pouches?

Thanks.

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8 months ago
Where can I buy Lazada B6 box?

I ordered and got this beautiful Lazada B6 box that is perfect for my products. I was wondering if it is available for marketplace sellers. This order was fulfilled by Lazada warehouse.

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ilang store po ba pwede ilagay sa lazad

kahit sino po pwede sumagot ? ilang store po ba pwede ilagay sa Lazada platform ,kailangan po ba ng new requirements?

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9 months ago
HOW TO HAVE MORE FOLLOWERS?

How to have more followers? Any suggestion? Please! TIA.

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1 year ago
Enable pre-orders on my product

Hi! I'm a new seller from orange app and I would like to know on how can I enable pre-orders on my product since my products are made to order. Thank you!

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10 months ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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11 months ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!

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11 months ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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11 months ago
How can my store utilize "Fulfillment by Lazada" if my location is not supported by Lazada's logistics system?

I would like to utilize Lazada's fulfillment service. However, my pick-up location is not supported by Lazada's logistics system. What should I do?

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11 months ago
Can you have a Lazada store AND also be an affiliate..?

Hi! I'm SUUUPER new to selling on Lazada, I just signed up for a shop last week and I'm still waiting for the pouches i ordered before posting anything for sale...

Thing is, on the same day I set up my Laz shop, I also signed up for Laz affiliate (as in, you get an affiliate product link, and you get a commission when people use your link and buy stuff... not the "Sponsored Affiliate" one). I noticed that it's been 9 days and my affiliate dashboard still doesn't allow me to generate aff links for the specific products I actually want to promote, instead of just the recommended ones that I've never tried. I was hoping i could use my personal social media to promote stuff in groups etc.

Is it possible that you can't have BOTH a laz shop and be an affiliate at the same time? Otherwise, how do i get my affiliate dashboard to finally work?

Sorry for the newbie question lol.

Thank you in advance! :D

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New Seller - Change Drop-off to Pickup

Hi!

If I am a new seller, is it possible to change from drop-off to pick-up? Or maybe change the service provider to J&T? Since there is a J&T drop-off near my house.

Thank you!

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2 years ago
Hello fellow lazada members. Saan po ba makikita ang Seller ID pag laptop ang gagamitin. Newbie here . thanks.

I want to know where to see my Seller ID pag and ginagamit ay laptop. Sana matulungan po ako kasi newbie po. thanks sa mag spare nang time to answer.

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1 year ago
Question regarding sa shipping fee ng per Item.

Hi, to all sellers po.

Just want to ask if ano po ang standard shipping fee per region or lugar like sa luzon, visayas, and mindanao.
yung generalized shipping fee po sana kasi dropshipping po ang gagawin ko for my store po.

or kung paano niyo po siya macompute ito na lang kasi nagpapagulo sa isip ko kung paano gawin yung shipping fee po ng item ko since new seller po ako sa platform na po ito and dropshipping pa.

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paano mag add ng assistant sa lazada seller account ko?

Gusto ko sanang mag add ng assistant sa lazada seller account ko, taga manage ng shop, upload ng products at pag sagot sa mga inquiries.

Pano po gawin yun?

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Ok lang ba mag bigay ng contact info sa Lazada chat?

Ok lang ba mag bigay ng contact info sa customer using Lazada chat?

ex. cellphone number,Facebook name, etc.

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1 year ago
How to connect my lazada shop to my Facebook page?

Hi, good day. I have a question on how to connect my lazada shop to my Facebook page using a computer? And is dingtalk still working, because I see that it's muted?

Kind regards;

Baguios Own Granola Gold/Merlyn

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1 year ago
Increase Sales orders

Hello !

May I know your strategies on how to increase the volume of your orders?

Thank you!