New Sellers
265 Question(s), 452 Answer(s)
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15 days ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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1 month ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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1 month ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!

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1 month ago
Can you have a Lazada store AND also be an affiliate..?

Hi! I'm SUUUPER new to selling on Lazada, I just signed up for a shop last week and I'm still waiting for the pouches i ordered before posting anything for sale...

Thing is, on the same day I set up my Laz shop, I also signed up for Laz affiliate (as in, you get an affiliate product link, and you get a commission when people use your link and buy stuff... not the "Sponsored Affiliate" one). I noticed that it's been 9 days and my affiliate dashboard still doesn't allow me to generate aff links for the specific products I actually want to promote, instead of just the recommended ones that I've never tried. I was hoping i could use my personal social media to promote stuff in groups etc.

Is it possible that you can't have BOTH a laz shop and be an affiliate at the same time? Otherwise, how do i get my affiliate dashboard to finally work?

Sorry for the newbie question lol.

Thank you in advance! :D

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New Seller - Change Drop-off to Pickup

Hi!

If I am a new seller, is it possible to change from drop-off to pick-up? Or maybe change the service provider to J&T? Since there is a J&T drop-off near my house.

Thank you!

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1 month ago
How can my store utilize "Fulfillment by Lazada" if my location is not supported by Lazada's logistics system?

I would like to utilize Lazada's fulfillment service. However, my pick-up location is not supported by Lazada's logistics system. What should I do?

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1 month ago
Enable pre-orders on my product

Hi! I'm a new seller from orange app and I would like to know on how can I enable pre-orders on my product since my products are made to order. Thank you!

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2 months ago
Question regarding sa shipping fee ng per Item.

Hi, to all sellers po.

Just want to ask if ano po ang standard shipping fee per region or lugar like sa luzon, visayas, and mindanao.
yung generalized shipping fee po sana kasi dropshipping po ang gagawin ko for my store po.

or kung paano niyo po siya macompute ito na lang kasi nagpapagulo sa isip ko kung paano gawin yung shipping fee po ng item ko since new seller po ako sa platform na po ito and dropshipping pa.

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2 months ago
paano mag add ng assistant sa lazada seller account ko?

Gusto ko sanang mag add ng assistant sa lazada seller account ko, taga manage ng shop, upload ng products at pag sagot sa mga inquiries.

Pano po gawin yun?

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2 months ago
Ok lang ba mag bigay ng contact info sa Lazada chat?

Ok lang ba mag bigay ng contact info sa customer using Lazada chat?

ex. cellphone number,Facebook name, etc.

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2 months ago
How to connect my lazada shop to my Facebook page?

Hi, good day. I have a question on how to connect my lazada shop to my Facebook page using a computer? And is dingtalk still working, because I see that it's muted?

Kind regards;

Baguios Own Granola Gold/Merlyn

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3 months ago
Online seller and metared
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3 months ago
Waybill Exact Size

Hello! Ano pong exact size for waybill A6? height and width please

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3 months ago
BUY 1 TAKE 1 PARA HINDI AKO MAGKA CHARGE SA SHIPPING PAY? Package Weight (kg): 0.15Package Dimensions (cm): 5 x 6 x 9?

paano mag compute sa BUY 1 TAKE 1 package weight, height, length and width

ETO SIZE DESCRIPTION SA ISANG ITEM? Package Weight (kg): 0.15Package Dimensions (cm): 5 x 6 x 9?

KAILANGAN KO BA YAN E X2 PARA HINDI AKO MAG KA CHARGE SA SHIPPING PAY?

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3 months ago
eload selling category

hello po, balak ko po sanang mag sell ng load dito sa lazada kaso ano po ang dapat piliin sa category para number lang ng customer ang ilalagay nila ? thank you po

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3 months ago
Regarding Payout

Good day po,aak ko Lang delayed po ba payout ngayon?kasi usually post every Monday 5:30pm nare received kona payout sa account ko,pero ngayon po bakit wala pa? 😢

Salamat po

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4 months ago
How to get shop visitors up

few shop visitors,I need your guidance,how should i do

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4 months ago
Free shipping max alone

If I Joined FSM alone, how much rebate I will received?

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About Bank account?

Hi Po, new seller pa lang Po Ako, ask ko lang Po if pwede Po mag process Ng order without bank account Po muna na nilagay sa lazada? Papasok Po ba Yung earnings sa wallet at maitatransfer Po ba if nilagyan na Ng bank account? Thank you Po sa sasagot☺️🙂