how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.
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6 months ago

how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.


2 Answer(s)

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2 months ago

Generally, you can communicate with players through chat software. When it comes to buyers' personal information, LAZADA chooses not to disclose personal information.


Owner image url

Hi @songzedianzi ,

Good day!

Apologies that you encountered this inconvenience. As per the customer rejected their orders, no worries as the system will detect the Buyer's Cancellation Rate and their account will not be eligible for the COD method.

HAPPY SELLING!

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