Fraudulent Dealing
Fraudulent dealing is a seller’s violation of Lazada rules and policies, by participating in fraudulent activities that allegedly infringes on the property rights or other legitimate rights and interests of others.
Listed below are is a non-exhaustive list of examples of fraud:
The seller obtains payment by publishing or providing goods, services or logistics information that are false or inconsistent with the description of the product listing
Defrauding other people's property by implementing fraudulent acts through third-party accounts
Sending a phishing link or Trojan virus information in order to defraud other people's property
Fraudulently using the name of Lazada and its affiliates or the Lazada customer service
Sellers circumvent existing channels or processes to abuse seller benefits
Sellers who uses customer information for fraudulent activities
Sellers who are found to have participated in fraudulent activities may be issued up to 48 Non-Compliance points. This will result in an immediate termination of the seller’s account with Lazada.
If you receive a notification for violating our policy and you would like to file appeal request, you may do so in the Growth Center.