How can I change my pick-up address?

It is important that the information in the warehouse address is accurate and always updated in Seller Center profile, this information is the Logistics Team’s reference for the seller’s pick up address.

Here’s a guide on how you can change your warehouse address:

1. Log in to your Seller Center account and look for the “My Account” button on the left side of the page. Click the “Settings” option under the My Account” section.

2. Select “Warehouse” under the Logistic section.

3. On the Warehouse Address (for Pick-Up and Failed Delivery Return) section, click the Edit button on the Action column.

4. Update your warehouse address, then click the “Submit” button once done.

Take note of the following:

• Update all information (even the optional fields)

• Ensure that all information are accurate to avoid missed pick-ups

• After submitting, the updated address will take effect within 48 hrs.