How do I reject a returned parcel?
3.6K• Published on June 20, 2023
In the event that you need to reject a parcel to file a claim, please follow the steps below:
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Take a picture of the parcel with the air waybill. |
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Take clear photos and/or videos of the parcel. |
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Take a picture of the courier’s ID. |
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Fill out this rejection form and ask the courier to sign it. |
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Attach the signed rejection form when you file for claims. |
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