Multi-Sourcing Feature (Multi-warehouse)
The Multi-Sourcing (MS) Feature is the feature in your Seller Center that allows you to have up to 50 warehouses. This can enable you to fulfill your orders more efficiently, and ultimately, for your Lazada business to grow and reach its maximum potential.
In this article, you can find out:
I. How to apply for the Multi-Sourcing Feature
II. How to Set-Up Multi-warehouse Feature
III. How to Create a Warehouse
IV. How to Set-Up the Warehouse Priority by Service Area
V. How to Manage Stocks per Warehouse
VII. How to Enable Holiday Mode for Warehouses
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I. How to apply for the Multi-Sourcing Feature
To apply for the Multi-Sourcing Feature, please fill out this FORM. Choose Other Requests > Register to Multi-Sourcing Program. Kindly ensure that you are logged in to your Seller Center to facilitate correct auto-input details in the Xform. You will receive a feedback from our Partner Support through your email after 24 hours.
II. How to Set Up Multi-Warehouse Feature
Once your application has been approved, you will receive an SMS to inform you that the feature has been enabled and you can start setting up. There are 5 critical steps to follow to be able to fully utilize the feature:
1. Lazada Xform form application and approval
2. Adding a new warehouse
3. Service Area warehouse prioritization
4. Updating inventory per warehouse
5. Turning-off holiday mode
III. How to create a new Warehouse
Once activated, service area and add warehouse button will appear in your seller center
1. Log in to your Seller Center > My Account > Settings > Warehouse
In the Warehouse Address Page, you will see the following:
A. Default Warehouse - this is your main warehouse (failed deliveries will also be returned here)
B. Additional warehouse - once you've added your additional warehouses, a unique warehouse code will be assigne by the system
C. Return Address - this is the address where your customer returns will be delivered. You can only have 1 return address
2. To add your warehouses, click on the "Add Warehouse" button and fill in the details. Once done, click Submit. You can add up to 50 warehouses.
NOTE: The address that you will place here must be the same as the address submitted in the application form. 
IV. How to Set up the Warehouse and Priority by Service Area
Once you've added your warehouses, you can now assign which warehouse will cater to or be used for a particular service area. Note: A service area refers to a provincial region (e.g. Aklan, Bataan, Metro Manila).
To do this go to My Account > Settings > Service Area
1. Chose the service area you would like to add a warehouse for
2. Click "+Add a new warehouse" button. A drop down will appear containing all your warehouses. Choose which warehouse you'd like to add for that particular service area.
3. You can change the warehouse priority by drag and drop, and remove certain warehouses by clicking on the "Remove" button
Note: FBL appears by default, but prioritization could be adjusted.
V. How to Manage Stocks per Warehouse
In updating your stocks, there 3 methods to do this:
1. Manual update per SKU on a warehouse level
2. Bulk update
3. API linking
A. Manual update per SKU on a warehouse level:
1. Go to Products > Manage Products > SKU you would like to update.
2. Under stock, click on the pen icon on the right to adjust the inventory of the warehouse you would like to update
3. Input the inventory quantity per warehouse. Click ok, then the total SKU breakdown will be shown.
B. Bulk upload
1. Go to Products > Manage Products > Bulk manage > Bulk add
2. Once the template has been completely filled-out, click "Upload file". Import the excel file by clicking "Upload file"
C. Back-end update via API
1. Call Get CategoryTree
a. Find The Category ID That best fits the product you would like to upload
b. Selected category must be “leaf: true”
2. Call GetCategoryAttributes
a. Use ID from from GetCategoryTree to find the Required and optional attributes for the product
3. Call CreateProduct to create the product on your store following the format provided under the “Demo Value – Preview” portion of the library [NOTE: Would recommend to FIRST input “Quantity” as 0]
4. Call UpdatePriceQuantity to update Quantity of product in proper warehouse
NOTE: If Fulfilling Orders of that involves a single SKU that comes from different warehouse (e.g. Order for SKU A that comes from Warehouse1 and Warehouse2 - Call SetStatusToPackedByMarketplace “N” number of times; “N” = number of warehouses the SKU is coming from
VI. How to Fulfill and Manage Orders per Warehouse
Order allocation is based on a) service area configuration of warehouses/physical stores, and b) availability of inventory. Here are some scenario to illustrate how the system assigns buyer orders per warehouse:
1. When viewing your orders, you can filter and sort by warehouse. This will make it easier for you to determine which orders must be fulfilled per warehouse.
2. When setting your orders to Ready-to-Ship by bulk, it MUST be done by warehouse (it cannot be done for all warehouses). To do this:
a. Filter the orders by warehouse
b. Select the orders you'd like to move to RTS
c. Click on Ready to Ship
VII. How to Enable Holiday Mode for Warehouses
By default, a newly added warehouse/physical store is set to holiday mode to avoid inflow of orders before set-up has been finalized. To disable or enable holiday mode:
1. Go to Holiday mode tab. You will see here all your listed warehouses.
2. You can turn on/off the switch for all warehouses or for selected one. Note: The "All warehouse" option will override the individual warehouse switches.
3. Click on the dates in the Date column to specify the duration of your holiday period.
