What is package dimension?

3.1K• Published on January 28, 2021

The package dimension refers to the dimensions of the final external packaging of the item. This is the basis of the shipping fee charge to the customer and to the seller.

On this Page:

I. Package Dimension vs Product Dimension

II. How to Measure Package Dimensions

III. Tips to Avoid Overweight & Underweight Parcels

I. Package Dimension vs Product Dimension

Package Dimension

Product Dimension

Definition:

Refers to the measurement of the box or pouch that your item will be shipped in.

This is a 3-part measurement, length x width x height.

Definition:
Refers to the measurement of the item itself. It gives the customer a better idea of the size of the object and helps them determine if they can accommodate it in the way they intend to use it.

Where to input this information when Adding a Product:
Place this in the Delivery & Warranty section of your product page.

Where to input this information when Adding a Product:
Place this in the Description section of your product page.

II. How to Measure Package Dimensions

To display the correct shipping fee amount to our customers, please make sure to get the measurement and weight of your package and not the actual item.

III. Tips to Avoid Overweight & Underweight Parcels

To better understand product and package dimensions, you may check this module.

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