Out of Stock appearing on my buyers
Owner image url
1 year ago

Hello! Why are my products appearing as out of stocks to my buyers, but i do have available stocks naman?


1 Answer(s)

Owner image url
1 year ago

Good Day!


As per checking, you've already coordinated with our PSC Team and you were informed that your Order Volume Limit (OVL) is set to 3 per day due to poor fulfilment performance. Please avoid cancellation, late fulfillment and serve all the RTS parcel to our first mile team once tagged.

You may check the link for reference: https://community.lazada.com.ph/article/order-volume-limit-ovl-policy-558700-hc?layout=hc

You may also check the status of your case 2500000104056630 on My cases.


Hope this helps. Thank you!

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