Hi @Mugiwara Shop Ph ,

Good day!

As per your question po, % of non-fulfilment because of seller cancellations or when LAZADA cancels because the seller breaches Shipment SLA. This is measured for period of last 4 weeks po.

Kindly refer to this link below to know more about Cancellation, sample scenarios and what will happen to the product and store if you have high Cancellation due to Seller's fault.

/article/seller-cancellation-policy-559600-hc

Hope this helps po.