Good Day!

For you to be able to check or trace your successfully delivered items payment, the buyer must confirmed first the delivery of the item on their end. Once the buyer confirms the delivery, it will be posted on your billing cycle. In case the buyer failed to click the confirmation, after 7-days if it remains unclick, it will automatically be approved and payment will posted on your next billing cycle. For more information about your billing cycle, you may refer to this article: /article/when-and-how-do-i-get-paid-560700-hc

Hope this help. Thank you!

Try mo trace by Order Item ID, not Order Number. Extract mo excel file, tapos lahat ng paid na Order ID makikita mo dyan