Hello! I have accomplished 8+ orders and they have been received by the respective buyers. However, I have not yet received my payout. Can someone help me? Thanks!
Hello! I have accomplished 8+ orders and they have been received by the respective buyers. However, I have not yet received my payout. Can someone help me? Thanks!
Hi Seller, Good day!
Thank you for being part of Lazada PH.
Your FIRST payout will be released po up to 3 weeks after your first DELIVERED order. This is because as a New Seller, your bank account information and documents will undergo a verification process before your first payout is released. Please make sure po na aligned lahat ng information na prinovide nyo sa Seller Center with your document submitted. Seller payouts po are paid via bank transfer, using the bank account information you have entered on your Seller Profile.
I also checked your Shop po, the first order tagged as Delivered was on march 7.
Kindly check this link po for more information about Payout Cycle.
/article/when-and-how-do-i-get-paid-560700-hc
Hope this helps po to clarify your concern. HAPPY SELLING!