Good day! My store was tagged today as violating IPR and given 1 point but I don't know why. I've got two questions. First, what was my store violation? I don't know it and can't submit an appeal. Second, where can I find this violation that was tagged in my store? Thank you.
Intellectual Property Rights violation
2 years ago
1 Answer(s)
2 years ago
Hi Seller,
Good day! Apologies po for the inconveniences.
Lazada, as part of the Alibaba Group, is committed to protecting intellectual property rights and maintaining a healthy and safe e-commerce environment on our platforms. We take a serious stance when dealing with intellectual property infringement claims on the e-commerce platforms that we operate.
Kindly check this link po to know more about Intellectual Property Rights.
/article/intellectual-property-rights-policy-557900-hc.
LAZADA’S INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT POLICY
https://pages.lazada.com.ph/wow/i/ph/LandingPage/IPR
In regards with your question, you may check po your Store violation under Account Health>>Non Compliance Record and can also submit Appeal for the violation. Please see the screenshot below for your reference.
Hope this helps po.