Still isn't sure if I should avail the LISA tool or to hire a live agent instead. What are the advantages using the LISA tool na di ko makukuha with a live agent? Or will it also be advantageous to get both?
LISA vs Live Agent - Which option is better?
Tag(s):Customer Engagement
2 years ago
1 Answer(s)
2 years ago
Hi Seller, Good day! Yes po, it is advantageous to get both (Lisa and Live Agent) since mas masesecure natin na lahat ng queries na papasok ay ma-accommodate. With LISA handling common questions, your Live Agent can focus more po on dealing complex questions from the buyers. Also, LISA is available po 24/7. Kindly check this link po for more info about LISA.
/article/what-is-lazada-im-shop-assistant-lisa-1147500-hc
Hope this helps po. HAPPY SELLING!