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How do I change my shipping option to Delivered By Lazada?

What is the size chart feature on LISA?

Tips/Advice to fellow sellers:<ul><li>Pay attention to details. Retail is detail. Problems can arise even if the smallest detail is missed.</li><li>Know your products. Customers are impressed with good product knowledge and sound advise, they will trust you and refer your store to their family &amp; friends. </li><li>Convert angry customers to happy &amp; satisfied customers. Manage returns promptly. I have accepted a return before even if it was the customer's fault. I've rejected refund and sent her back the item with the item she needs. She turned out to be a CEO of a company. I might have lost money, but after that incident I got orders from VIPs. </li><li>For new sellers, please learn the platform before you start selling. I remembered studying for 1 month before I started my Lazada shop. If you are asking very simple questions in the fb page, you are not ready. Pano ko naibibigay ang best customer experience sa mga buyers ko:</li><li>I do the extra mile, I wrap orders like it's a gift for the customers. I give customised freebies according to the customer needs as well.</li><li>Always fast fulfilment of orders. Nothing beats a fast delivery. </li><li>I answer customer queries in a professional way and empathise with them especially during this pandemic. I have given special vouchers to customers who refused to buy because they can't afford the product. Selling with a ♥️.</li><li>I give time to chat personally with my customers. I never use auto-reply. Your presence &amp; personal touch will create a lasting impression with them.</li><li>In case I do mistakes, I correct them right away. Don't let the customer wait. I've personally exchanged a wrong item delivered to a customer once. She has become a loyal customer.</li><li>Excellent customer service guaranteed in every transaction. My store is small but I have served VIPs, celebrities, the rich and the most difficult customer available. Ano ginawa ko para mapalago ang negosyo mula sa maliit na puhunan:</li><li>I started my Lazada shop because most of the products that I use abroad is still not available here. If available naman, it is very expensive. So at first, my store was just an extension of my home cabinet. Pag hindi mabenta, hindi sayang. I was surprised with the outcome. I slowly added carefully selected quality products until my shop grew bigger than when I started. After 2 years, I was able to resign as an OFW and manage my shop while spending time with my family.</li><li>Appreciate and accumulate good reviews. Reply to all reviews. Your competitors can copy your shop and your winning products, but your excellent reviews will make you stand out. This really helped my business to grow.Dahil fast-paced ang mundo ng online selling, paano ako nakakapag keep-up:</li><li>Never stop learning. I have 21 years of retail experience here &amp; abroad but online selling is still new to me though I have an edge with my experience. I still continue learning online-selling strategies from the best in the industry and my fellow sellers.</li><li>Know your competitors, what they're up to, their promotions, everything you can gather, so you're not left behind.</li></ul>

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