What is LISA Offline Assist?

How do I add a size chart to my product listings?

How does order pickup work?

Lazada Bonus Terms and Conditions

What is LISA's Smart Answer feature?

Hi <a target="_blank" class="mention" href="/contributor/lyns-gourmet-4h6i">@Lyns Gourmet</a> Upon checking on your account we noticed that you have a 100% cancellation rate, This will result in your store to OVL ( Order Volume limit, kindly monitor within 7-14 days, Kindly maintain below 1% cancellation rate to avoid OVL. <a target="_blank" href="/article/order-volume-limit-ovl-policy-558700-hc" data-original-href="https://sellercenter.lazada.com.ph/seller/helpcenter/order-volume-limit-ovl-policy-5587.html">/article/order-volume-limit-ovl-policy-558700-hc</a> Kindly refer to this link for more information regarding OVL

Hi <a data-type="mention" class="mention" data-id="a1900930-6a3f-4cd9-91c0-9de12c401b01" href="/contributor/lamp-light-2ch">@Lamp Light</a> 
 Upon checking your account you joined FSM from From2022-06-06 13:15:18 
To 2022-07-02 14:25:42, You will get a rebate from the date of your participation on FSM only. <a target="_blank" href="/article/2022-marketplace-commission-rates-1384500-hc" data-original-href="https://sellercenter.lazada.com.ph/seller/helpcenter/2022-marketplace-commission-rates-13845.html?spm=a2a15.helpcenter-psc.search-box.2.4dda731aa5Fg8B">/article/2022-marketplace-commission-rates-1384500-hc</a> You may check this link for more information, Thank you!

Hi <a data-type="mention" class="mention" data-id="c80ecb92-e3e9-4d11-b1af-d4e3d0fd1038" href="/contributor/basicessential-ph-81u">@BasicEssential.ph</a> 
Offer up to 60% Cashback to buyers during campaign days when they purchase from your shop! Pay only a 3% Participation Fee (capped at Php 100/item). 
You may check this link for more information regarding cashback <a target="_blank" href="/article/lazada-cashback-program-lcp-1309400-hc" data-original-href="https://sellercenter.lazada.com.ph/seller/helpcenter/lazada-cashback-program-lcp-13094.html?spm=a2a15.helpcenter-psc-search.article.1.280a32feGI54IN">/article/lazada-cashback-program-lcp-1309400-hc</a> <a target="_blank" href="/article/how-do-i-join-the-lazada-cashback-program-1338700-hc" data-original-href="https://sellercenter.lazada.com.ph/seller/helpcenter/how-do-i-join-the-lazada-cashback-program-13387.html?spm=a2a15.helpcenter-psc-search.article.1.241532feJQ59QD">/article/how-do-i-join-the-lazada-cashback-program-1338700-hc</a>

Hi <a data-type="mention" class="mention" data-id="da035b17-26ea-4d15-932d-55cdc175bf1b" href="/contributor/access-4khw">@Access</a> 
 
 We regret to inform you that we can only set our free shipping for all-region. We don't have the option for a specific region. 
for more info regarding free shipping, you may check this link <a target="_blank" href="/article/free-shipping-faqs-1092200-hc" data-original-href="https://sellercenter.lazada.com.ph/seller/helpcenter/free-shipping-faqs-10922.html?spm=a2a15.helpcenter-psc-article.search-box.1.458ef8b9Ni0qFd">/article/free-shipping-faqs-1092200-hc</a>

Hi <a data-type="mention" class="mention" data-id="2ec66c8f-a0a9-4b05-bff5-6727b4b62527" href="/contributor/thesaleconnect-3tdt">@Thesaleconnect</a> Yes, you can but you cant use your Store name and Contacts such as Mobile Number and Email address.Thank you!

Hi <a data-type="mention" class="mention" data-id="290f0bfa-d286-4854-a29b-040ab4511b8e" href="/contributor/clarissa-gaita-3lph">@Clarissa Gaita</a> Upon checking on your Lazada store, you have 4 pages. Store, New, Promotion, and Customer Gallery Kindly advise your customer to Scroll down to check all your products. Thank you!

Hi <a data-type="mention" class="mention" data-id="596e165a-6d9c-459b-9565-6081cc2d8515" href="/contributor/shiela-estrada-d2r">@Shiela Estrada</a> Please double-check the status of your order before drop off to avoid this issue, if the error still exists, kindly try to reprint the AWB of the product. Thank you!

Hi Ka-Seller <a data-type="mention" class="mention" data-id="e1cda952-741b-42cb-8c65-26eac97bf1e9" href="/contributor/superior-product-4yzu">@Superior product</a> 
Good day! Kung paulit ulit lang po yung mga ganitong scenario sa store niyo, pwede niyo po i-report directly sa inyong Vendor Manager or Key Account Manager. Kung wala naman po kayo ng mga nabanggit, pwede niyo rin po i-report sa Live Support para mas mabigyan kayo ng detalye kung ano po ang dapat niyong gawin. 
Sana po nakatulong :)

one tip: be mindful of your image file name. usually di ito pinapansin but it does matter alot when it comes to SEO. Your product pages will be indexed by search engine bots/crawlers..To make it short halimbawa po product name and title po is "XYZ Product C3" dapat po ung file name ng pic/image na gagamitin nyo as cover ay xyz-product-c3.jpg or xyz-product-c3.png...match dapat ang title and image file name...yan lang po muna :)

Hi Ka-seller <a target="_blank" href="/contributor/alkane-3ed6">@Alkane</a>
Report mo lang po sa live chat support at ibigay mo sa kanila yung order id para ma-track nila kung nasaan yung parcel mo.
Sana po nakatulong :)

in fairness sa lazada, kahit pa puro sakit sa bangs na lang dinudulot nila recently, we cant blame the platfrom itself, professionally speaking. We have to consider major factors like ng pagbubukas ng ekonomiya o ng mga establishments. Lahat nakakalabas na ngayon as compared sa previous months or past 2 years. Also, try to review your own statistical data or order history ...kung matagal na si seller pwede nyang mapagaralan and ma analyze ung trending ng store sales nya for the previous years...from there the seller can strategize or come up with alternatives para maisurvive nya ang kanyan negosyo.... tama ba mga MODs :)} In your case <a target="_blank" href="/contributor/bratayley-s-family-b2b">@Bratayley's Family</a> since medyo bago bago pa po store nyo try to build your pipeline...you can use that feed generator {just dont mind the numerical data you see....bakit? lets ask the MOds LOLZ}...but seriously speaking that feed generator will help you build a pipeline in the long run...it'll bring you visitors and add to cart variables....lalo na add to cart importante yan and the click on your store or product why because of the cookies that will be stored sa device ng visitors ng stores mo po :)

JS BG

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