Ano ba meaning at para saan ang CEM?
Owner image url
2 years ago

Hi, ask ko po yung sa CEM? What is the budget for? Paano niyo ba ito ginagamit?

May be an image of text that says "Set your budget Store Followers You have 20 followers who do not have any purchase from your shop last 30 days Send a friendly message with a discount voucher to get them buying right now! 0/3 Set your budget PHP"

2 Answer(s)

Owner image url
2 years ago

Broadcast lang po siya. You broadcast a message po. So for example, may sale po kayo and gusto ninyo sabihan yun followers ninyo, you use CEM po para I-chat po sila. One broadcast to chat all followers po


Owner image url

Hi Palma Belloso,

CEM is an incentive within Chat Now that allows you po to proactively broadcast , or send group messages, to Customers that are under the 4 available CEM scenarios, to invite, introduce , interact and engage with the customer and followers. Only Chat master account can access to this feature, other chat users can not access it. To better understand it your may check this link po: /article/what-is-customer-engagement-management-cem-950900-hc

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