How to Prepare for the Mega Sale

"Grow your followers base days before the campaign! Huge follower base = more customers reached via chat. Ang ginagawa ko I always send them messages kung ano ang deals ko sa campaign para alam nila kung ano ang sulit na i-add to cart and i-checkout sa campaign days." - Ralph Dy

Don't be afraid to stock up, increase the inventory of products that a lot of people will enjoy. :) - Theodore Roxas

Wag kalimutang magbigay ng Excellent Customer Service

"Ako i learned na mas maging positibo kahit minsan konti or di marame ang benta mag isip ng pwedeng tools at pag aralan kung makakatulong ba ito sa store,at maging polite parin sa costumer complain kahit sila ang male i always explain my side,at patuloy na magtiwala sa Lord sa lahat ng bagay" - Joabshop

"We answered customers' chats promptly since we know "every chat is a possible sale". Good customer service and quality of work translated to loyal customers and they referred us too. Providing excellent service helps us a lot. I remember one customer who needs to return an item since the courier delivered the wrong item (order switching of courier). We called them right away and that was 8 PM!! We assisted until the refund was processed. Because of this, we turn them into a repeat customer. They order to us I think several times and mostly above 5pcs each order. We can turn negative customers into opportunities." - AngelCy Clothing

Mga tips pagdating sa Order Fulfillment

"Besides joining the campaigns and promotions available to your store. Don't forget STAMPS for your operational excellence. See to it that your store will keep up with the massive traffic that the platform will experience on our key promotion dates with STAMPS. - citideals

• S-eller Center

• T-echnical Preparedness

• A-ssembly Line

• M-anpower

• P-ackaging

• S-tock

"Preparation will make your workflow easier. I wrapped most of my products in bubble wrap about 3 days prior to 11/11 and 12/12, so come those days, all I needed to do was collate the products and wrap. Less Hassle, more time to deliver on the same day. Know your nearest drop off points and their schedules or work hours and days. That way, you won't have to scramble looking for a drop off point and wasting gas and time doing so." - Samuel Jr Castro

"Invest in packaging. It adds to your operating cost but making sure that the item inside is secure will go a long way. Goods in pristine condition inside will make your customer happy. Remember to pack your item as if it will return to you and if in case of customer cancellation or rejects, at least can still re-sell it." - Scarlet2019 Trading

"We quality check items before packaging. We wrap items like we are wrapping gifts to our loved ones. We put thank you card to all orders kahit tag Php 10 lang binili nila, and pag may promo at kaya sa budget, we add freebie to thank our customers for their purchase. Lalo pag napansin naming repeat buyer, nag-aadd kami kahit maliit na freebie to extend our appreciation." - Judah Premium Organics

"I learned to fulfill orders agad agad and to ask for help! One man team lang ako dati but now na mas kaya ko na mag-invest sa mga promo tools like lazada bonus, kinailangan ko na talaga ng additional help para mag pack ng mga orders dahil mas pinansin ng mga customers ang shop ko because of this program. :)" - Kassidy Coquia Ventura

Pagdating sa pricing, make sure to finalize it bago ilagay sa Seller Center

"Once nag add po kayo ng product for campaigns andun po mismo ang prices na pedeng sundin. Di po pedeng mas mataas sa ilalabas ni system pero pede naman pong mababa ng konti depende po if accepted ng system once magsubmit napo." - Gina T

"Hindi po ma edit ang price kapag nakasali tayo sa mga campaign kapag nag ra-run pa ito, kaya bago tayo sumali sa campaign, we must read carefully." - Little Town School and Office Supply