Very helpful po lalo kapag sale. Pag sale kasi dapat majority of your operations goes to fulfillment. Take advantage natin na this tool can answer some of the customer's concern already habang nagppack tayo ng mga items.

Excellent siya sakin sa pagsagot ng questions lalo na sa inquiries about my products. Hindi ko pa naman naranasan na may buyer na nagalit ever since  I started using this. For better chat rate, LISA is a big help. Pwede mo pa rin nman sagutin ung tanong ng buyer lalo na if complicated na yung tanong.

Hi Eugene Reyes,

Good day! To add with Lizbeth said about LISA, same with the other features and tools of Lazada, LISA is also free. If you utilize the the LISA, you will not be charged.

This feature can help to answer common questions about your shop, especially if the customers asked a question at a time your shop is not open yet. To know more about LISA, you can check out the links below:

How can I edit LISA’s Knowledge Base? | Lazada Seller Center

Lazada IM Shop Assistant (LISA) Terms and Conditions | Lazada Seller Center

Hope this helps Seller. Happy Selling!