Hi ********493,

Good day Seller! Aligned with your concern po, may we suggest CEM a feature of the Lazada Seller Center. This is a feature po that sends push notifications po to your customer that might help you to reach out to your customers. To know more about CEM, you can access this link below:

https://sellercenter.lazada.com.my/seller/helpcenter/customer-engagement-management-cem-tool-12616.html

Through CEM, it would be possible po to send an automatic reminder to your seller about giving a review po.

Hope it helps Seller! Happy Selling!

good day seller,

In order to have good reviews, pack and deliver your parcel on time and have good packaging of your parcel to achieve buyers satisfaction...

Freebies + use of the chat feature ang combo na gamit ko to get reviews. :) Always say thank you to your buyers then ask for a product review.

You can message them one by one to remind na mag review. Noong bago palang ako, yan ang matic na ginagawa ko. Lahat ng delivered parcel iniisa isa ko silang i-chat para mag review at magpsalamat.

You can follow up naman po by messaging them in exchange of discount coupons po for their next order. Bibigay mo lang once na nakapagreview na sila.

Kumbaga, review sila, may discount sila sa next order nila, na achieve mo pa po na makabigay sila ng review and oorder po sila ulit sayo.

Send them pictures ng item before shipping, thank them for ordering. Also send printouts kasama ng parcel kung pwede sila magrate sa item na nabili nila. That's what I do. May thank you note ako lagi na sinasama sa parcels with a request din for them to send a review. 

Freebies with thank you card and requests for review works for us.

thank you for your suggestions. I did all of these but no positive outcome yet. =(