Lazada Community
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3 months ago
Out of Stock appearing on my buyers

Hello! Why are my products appearing as out of stocks to my buyers, but i do have available stocks naman?

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3 months ago
How to change to pickup very new seller very rush order
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6 months ago
Enable pre-orders on my product

Hi! I'm a new seller from orange app and I would like to know on how can I enable pre-orders on my product since my products are made to order. Thank you!

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1 year ago
ninjavan droff off

paano po gawing pick up yung ninjavan parcel samin ang layo po kasi yung droff off location ng ninjavan

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1 year ago
12.12 Learnings

Hi mga ka seller! Now that 12.12 is done, anu-ano ang mga learnings na nakuha niyo?

Ako I learned na best talaga to invest on sponsored solutions to increase store traffic and sales. Dati kasi di ko pinapasin yun...now kitang kita ko na mas madami benta this year vs 12.12 last year. :)

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Alin ba ang mas effective?

Free Shipping Max or Seller Free Shipping Promotion? 🤔 Alin ang mas ginagamit niyo dito, guys?

I would like to know the pros and cons of each. Salamat!

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4 months ago
SKYSHIPPED PARCEL DROP OFF STATION

located at 303 Escolta Binondo Manila

Opens 9:00 am to 7: 00 pm

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4 months ago
What does "Others" mean under "Lazada Guided Traffic"

It only says:

'Others' refers to Lazada-guided traffic coming from other sources such as but not limited to PDP recommendations and Global Collection. Please note that 'Others' does NOT include campaign traffic. More details are coming soon!

PDP recommendations, meaning, they browsed one of my products (e.g. product A) and then clicked on another product from within product A's product page?

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4 months ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

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5 months ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!

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5 months ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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1 year ago
Digital Goods Whitelisting approval

Hello i hope anyone here answers my question,.

  1. Should i necessary to submit complete Business Document to approved my application for whitelisting of my digital goods product?. i am a new seller of digital goods.

  2. Or before i apply for whitelisting my digital good should i need to submitted first my business document before apply for whitelisting.

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Shipping Provider Problem

Hello everyone! I’m a new seller but been a member for 2 years now. I would like to ask ,what if the DOP’s are not available in my area. The shipping providers have deliveries here in Aklan but they DO NOT accept outbound shipping. The only available courier is JRS and LBC. I have reported this to Lazada before but they said to change it to JRS but how can I can change if It’s not even included on the choices. Please help. Thank you in advance.

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5 months ago
How can my store utilize "Fulfillment by Lazada" if my location is not supported by Lazada's logistics system?

I would like to utilize Lazada's fulfillment service. However, my pick-up location is not supported by Lazada's logistics system. What should I do?

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5 months ago
Can you have a Lazada store AND also be an affiliate..?

Hi! I'm SUUUPER new to selling on Lazada, I just signed up for a shop last week and I'm still waiting for the pouches i ordered before posting anything for sale...

Thing is, on the same day I set up my Laz shop, I also signed up for Laz affiliate (as in, you get an affiliate product link, and you get a commission when people use your link and buy stuff... not the "Sponsored Affiliate" one). I noticed that it's been 9 days and my affiliate dashboard still doesn't allow me to generate aff links for the specific products I actually want to promote, instead of just the recommended ones that I've never tried. I was hoping i could use my personal social media to promote stuff in groups etc.

Is it possible that you can't have BOTH a laz shop and be an affiliate at the same time? Otherwise, how do i get my affiliate dashboard to finally work?

Sorry for the newbie question lol.

Thank you in advance! :D

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New Seller - Change Drop-off to Pickup

Hi!

If I am a new seller, is it possible to change from drop-off to pick-up? Or maybe change the service provider to J&T? Since there is a J&T drop-off near my house.

Thank you!

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5 months ago
How exactly do you setup the "Delivered By Seller?"

Is there a 3PL that Lazada can endorse especially for items that fall under the bulky items category? Items that are more than 300cm or 50kg, because XDE will not deliver these sizes anymore.

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1 year ago
Hello fellow lazada members. Saan po ba makikita ang Seller ID pag laptop ang gagamitin. Newbie here . thanks.

I want to know where to see my Seller ID pag and ginagamit ay laptop. Sana matulungan po ako kasi newbie po. thanks sa mag spare nang time to answer.