Hi. paano po ichange yung seller type from CORPORATE to INDIVIDUAL? Or mas okay ba ang corporate type? any benefits po? or something? please do help me po. new seller here. thank you so much and have a great day

Hi I was testing out in buying my own product (Google Nest Hub) and I noticed that Lazada automatically add an Igloo Electronic Protection when I was trying to check out, without any option to choose if you want it or not. I do not remember putting that when I add/manage my product. Can it be removed?

Can a Lazada seller can change / update / modify a previously submitted reply on a feedback?

Hi po, I just created my Lazada Seller account today and would like to seek assistance on how to start and understand lazada tools.

Thank you in advance.

ask lang po para saan po yung marketing fee bat sobrang laki po ng ni leless sa transaction namin

Note: Seller from the other online store trying to transition to Lazada

Consulting everyone on what we can do moving forward. Baka matulungan nio kami mga inzan.

We are a small store with a consistent market trying to shift to Lazada, but the biggest challenge we have so far here is the system automatically allowing other couriers to pickup outside of the couriers we've identified through the settings at the seller center.

Tried everything, chatting ADA, consulting customer support chat, sending a complaint form to no avail. This is NOT the case we are familiar with on the other platform, which is actually easy, since we only have one functioning delivery courier on our area (province) and all our pickup orders are handled by J&T. For some reason, Lazada identified Ninja Van as a First Mile 3PL, noting that the closest Ninja Van office here is 100km away (no joke). This has been the case for a year already - the end result, we end up having 50% of our orders not picked up, and our resolve to place our efforts as seller on lazada dwindling little by little.

Do they charge If we use Lisa Smart Answer feature?

dahil mga 1 day lang posted na ang payment, ngayon naka 3 days na di pa lumitaw ang payment. bakit po ganon?

may problem po ba ang system? ako lang ba ang affected?

RESOLVED: after reaching out with live agent, we learnt that shipping provider is currently disabled until December 13, 2023 due to running mega campaign.

Hi, I'm trying to change our shipping option from drop-off to pick-up, but the actions button are all disabled and not clickable. Any idea how to fix this?

Ask ko naman po where I can view the names of our store followers.

We were able to do this in the past, di lang namem maalala where. TIA

hello good day to u I have a major problem regarding to my account kasi po hindi ko po nakikita yung mga products ko sa lazada pati yung store na check kuna man po lahat pati yung mga instruction na sunod kuna po why it is not visible in lazada app?

You have 1 ongoing penalties, click more for detail

Your seller account verification is not successful based on our risk assessment of your profile.

Who has ever encountered such a problem ？

Hello po, new seller po sa lazada. currently nag add po ako ng product kaso upong checking po nung triny ko i.search yung item hindi po lumalabas yung item ko. any tips po ano pwede gawin to increase product visibility?

I cannot sign up in Fulfillment by Lazada though my log in details are correct. When I tick on the tab "Fulfillment by Lazada" it redirected in log in again.

Hello been authorizing and connecting lazada seller to my Big Seller which is an ERP system. However by using email and password, it's always giving me ;password does not match ; error. When I try to log in Lazada seller account, it is also only allowing me to log in when i use sms otp or log in via lazada member app. How can i successfuly connect my lazada seller if there is no other option to authorize it other by using email and password.

Hi po ask ko lang po if mag join po dito sa 12 peso deals, need po ba talagang below 12 pesos?

LAGI PO BAN SHOP KO GAWA NG KAHIT ANONG APPEAL NMN EH DI UMUUBRA DTO SA FLATFORM! P HELP NMN PO PANO PUMASA SA APPEAL AT KUNG TLAGA BANG MY NGBABASA SA ATING MGA APPEAL OR AI LNG TLGA.. NKAKA WLANG GANA TPOS MA DE ACTIVATE PA ISABAY PA ANG IYONG EARNINGS NA DI MA WITHDRAW JUSKO

I submit applications on the Pre-order application link every week. Half a year has passed. I still don't have pre-sale functionality. May I ask what I should do?

I'm Struggling about how much I should put a visible amount on my Lazada Store,
I'm Scared of overpricing and Lack of pricing.