Not the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need a platforNot the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need the help and support of the platform! Thanks very much!
Hello po,
Ask ko sana na kung papano ba maalis si lex as courier na magcater saken, before kasi ngpipick up naman sila ng parcels saken, 2-3 vans a day ang nagiikot, nagagalit pa nga un isang van kapag naunahan ng isa. hindi man ganun kadami un parcels ko nasa 3-5 parcels a day recently, biglang ng drop off ung option ng shipping saken for lex. eh dati halos 1 parcel lang sa 1 week kinukuha naman, kung kailan mas marami na per day saka naging ganun.
mag ask ako na alisin nalang sana si lex, kung ndi kaya magpick up, kasi may other shipping provider naman like jnt, ninja van and flash. wala naman kasi akong man power to drop off, at sinsabi na drop off station na within 5km nasa liblib na lugar. 5km sya if ndi ka dadaan sa pinaka hi-way, pero kung sa looban naman dadaan matataga na sa trike ang bayad. malalaki din kasi usually ung items na order saken.
bakit kasi pinipilit pa na lex kung ndi naman kaya ni lex magpick-up?
Hello po! I need help po. Since po ang napasok sa system ko ay failed delivery, automatic po ibabalik sa akin bilang seller po. Ngayon po yung item na bumalik sa akin ay hindi na po yung kung ano yung pinadala ko. One thing pa po dalawang rider daw po ang nagpunta sa buyer dahil kinausap namin si buyer. Nagbayad po si buyer sa unang nagdeliver dahil po complete detail at tama ang waybill. Sa makatuwid po yung item po na pinadala ko ay nakuha ni buyer at nabayaran pero hindi po iyon ang pumasok sa system. Sa second rider naman po hindi na tinaggap ni buyer at yun po ang pumasok sa system dahil ang reason po ay seller reject the package in door step. I really need help po dahil 5 digits po ang halaga ng item na yun. Sana po matulungan ninyo ako sa dapat kong gawin. Maraming salamat po sa inyo.
Hello po,
I'd just like to know if anyone is also experiencing spam chats? With names looking like 3-4 digit letter codes? They sometime chat QR images.
Asked PSC already and they said they can't control spam chat and just set up LISA to take care of it.
Please share experience. Thank you.
My old bank was closed on 2022 ，After that, all the transfer of lazada were automatically refunded back to lazada account because my bank rejected the payment from lazada,but there was a payment that the system status was transferred to my old bank account.
Even though I have submitted all the evidence to Lazada to prove that I did not receive the payment, the case processing is still very slow.
During this year, I have been in contact with the lazada team throughout the year，due to internal adjustments at Lazada, my manager was changed halfway through the processing of my case. I had no choice but to contact the new manager and start over.and my new manager also confirmed that the payment was not paid to me because my bank rejected the payment.This is a very happy thing. My case is finally making progress.
But after my manager asked me for my personal information in July, she told me that she already coordinated to higher team to further advise regarding to my concern. However, it is now September and my case has not made any progress.
I don’t know how many months it takes for Lazada’s higher team to handle a case, but the long wait makes me more and more disappointed with Lazada’s team！
Hi! New seller here. I have a question regarding multiple orders.
Am I allowed to use a bigger pouch or change into a box when I get multiple orders without splitting? The original packaging dimensions set on the product page can only fit one.
I use small pouches for my items but when I receive multiple orders I need to use medium-sized pouches to fit everything. Am I allowed to use a medium-sized pouch without having any trouble with the logistics? I'm not sure how I should go around the packaging. Do I need to adjust anything to be able to use medium-sized pouches for multiple orders?
hello sino po dito yung nag apply for digital product whitelisting? Tanong lang po ilang days po ba yung approval pag nag apply? Kasi yung sa akin mag 3 months na po kasi follow up ako ng follow up sa PSC pero palaging reply sa akin na wait lang daw ako ng email sa assign team pero ni isang email wala akong natangap. complete naman yung docs ko tsaka may reseller rights licensed naman ako sinubmit bakit po kaya antagal? may team po ba talaga na assign dyan? lazada ano na? ginagawa ng staff nyo?
