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Note: Seller from the other online store trying to transition to Lazada
Consulting everyone on what we can do moving forward. Baka matulungan nio kami mga inzan.
We are a small store with a consistent market trying to shift to Lazada, but the biggest challenge we have so far here is the system automatically allowing other couriers to pickup outside of the couriers we've identified through the settings at the seller center.
Tried everything, chatting ADA, consulting customer support chat, sending a complaint form to no avail. This is NOT the case we are familiar with on the other platform, which is actually easy, since we only have one functioning delivery courier on our area (province) and all our pickup orders are handled by J&T. For some reason, Lazada identified Ninja Van as a First Mile 3PL, noting that the closest Ninja Van office here is 100km away (no joke). This has been the case for a year already - the end result, we end up having 50% of our orders not picked up, and our resolve to place our efforts as seller on lazada dwindling little by little.
hello po! pa help naman po saan po ba ang drop off dito sa zamboanga city kasi po i went to ninja van office dito ang sabi di cla tumatanggap ng outbound parcel pra inbound lang po! pa help naman po yun ksi ang lazada choice of courier! salamat po
Hello! Can anyone help me? I have this new product I want to post it in my shop and it's a branded product owned by another company. However, I am a legit seller of this product and I have all the documents as proof. My concern is I can't post it in my product list because an error keeps on popping up saying "The product I'm posting is prohibited to sell in Lazada." which confuse me because I already saw this kind of product posted in the Lazada shop. The sad part is those unknown sellers copied everything from photos with my brand name up to descriptions, yet I, as a legit seller with the brand already approved by Lazada cannot post those items. I already emailed this to Lazada customer service many times but until now I haven't received any explanation.
I really hope someone can help me here and resolve this problem. I also posted another branded product in my shop and I don't have any problem with those products.
Thank you for your help.
Nagsimula ako as Lazada Seller na ang puhunan ko ay 4 digits (1500 only) with 0% knowledge sa business and utang. Dahil nahihiya ako magtanong kung ano ang gagawin minabuti kung magbasa ng content Lazada University, umattend ng trainings, magobserve at magbasa sa mga komento at sagot sa community group at dito nga ako natuto. Now, I never stop doing it all over again. In addition, I earned 6 digits na and keep on blazing this passion...
Hi po, New seller here.
bakit po kaya ganun? Taytay rizal ako tapos may umorder sa shop ko sept. 17 at the same date na drop off ko na sa pinaka malapit na drop-off station which is malapit lang samin (pwede lakarin) eh taga cainta rizal lang yung umorder ang lapit lang. then na pick up ng lex ph sept. 21 tapos dinala sa san pedro, ang tagal bago ma kuha ng mag dedeliver inabot pa ng 3-4 araw bago nila makuha at sa san pedro sorting station pa napunta ung item. pwede kaya na yung mag dedeliver is taga cainta nalang para mabilis ma deliver sa buyer?
There is a video in Lazada University giving tips on how to use OBS (change background, transition, etc) very technical but you'll learn a lot definitely. What I can't figure out is how to connect the OBS to my LazLive?
I can't find both in Seller Center and Lazada (my profile) page. Hope you can help.