Hello! Why are my products appearing as out of stocks to my buyers, but i do have available stocks naman?

Hello po sa mga LISA users! Ask ko lang po if talagang nakakatulong si LISA chatbot sa pagpapataas ng Response Rate? Nabasa ko lang po kasi sa Help Center pero gusto ko malaman sa mga users mismo.

may problem po ba ang system? ako lang ba ang affected?

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Mga kaseller, pano po ba pa reactivate ang account? Nadeactivate po kasi yung isa ko account at di makalog in. Salamat po sa sasagot.

Napansin ko po sa mga stores ko na bihira mag open ng messages ang mga buyers and magbigay ng reviews. Kaya nagkakawarning.
Even if padalhan ng messages and updates on status of their parcels.

Baka merong makapag share kung ano pa pwedeng gawin. salamat

RESOLVED: after reaching out with live agent, we learnt that shipping provider is currently disabled until December 13, 2023 due to running mega campaign.

Hi, I'm trying to change our shipping option from drop-off to pick-up, but the actions button are all disabled and not clickable. Any idea how to fix this?

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Ask ko naman po where I can view the names of our store followers.

We were able to do this in the past, di lang namem maalala where. TIA

hello good day to u I have a major problem regarding to my account kasi po hindi ko po nakikita yung mga products ko sa lazada pati yung store na check kuna man po lahat pati yung mga instruction na sunod kuna po why it is not visible in lazada app?

Hi po, I just created my Lazada Seller account today and would like to seek assistance on how to start and understand lazada tools.

Thank you in advance.

Hello ano po need gawin pag banned sa pag reply ng messages .. almost 2 weeks na akong banned .. hirap sa part ko since CUSTOMIZED product binebenta ko so need ko makipag chat muna before makapag place order si client

How to opt-out in free shipping Max? Can free shipping max apply to specific items only?

almost 3 yrs na po yong shop namin still ka unti lang yong orders na pumapasok sa amin, any suggestion po??

Hi. paano po ichange yung seller type from CORPORATE to INDIVIDUAL? Or mas okay ba ang corporate type? any benefits po? or something? please do help me po. new seller here. thank you so much and have a great day

Hi, good day. I have a question on how to connect my lazada shop to my Facebook page using a computer? And is dingtalk still working, because I see that it's muted?

Kind regards;

Baguios Own Granola Gold/Merlyn

Hi I was testing out in buying my own product (Google Nest Hub) and I noticed that Lazada automatically add an Igloo Electronic Protection when I was trying to check out, without any option to choose if you want it or not. I do not remember putting that when I add/manage my product. Can it be removed?

Bakit po hindi ako makapag upload ng items ko pero nag bigay na ng mission/task si lazada na mag upload ako ng 10 products within 59 days

Hello to my fellow sellers in this community. Question po.

Automatic bang ma-dedeactivate ang Lazada seller account kapag inactive na sya for a while (60–90 days inactive)? If so, paano po ba sya i-reactivate?

Salamat po nang marami sa sasagot. 😊

Are they the same? They have the same campaign date duration? I’ve already joined the Christmas Sale. I just saw the Marketplace deals on available campaigns. What will be the platform commission if i join both campaigns? Thanks