Hello magandang tanghali po ulit! Question lang tungkol sa Coins promo - Ilan % po deduction sa seller if magjoin ?

HEllo po. New seller here. Mga 2 weeks na ako sa Lazada at may benta narin. Wala pa pong payout for BDO? Tuwing kelan po ba ang payout?

Magandang araw po tanung ko lang po kung lahat po ba na mga promotion ay magagamit ni buyer po?

We received an order of 20 gallons, upon searching on how to divide the 20 gallons to multiple packaging, i accidentally hit the Arrange shipment.. now the transaction is in To Hand over section.
Is it possible to Recreate the package?

1. Product quantityThe quantity of products in the store should not be too small, as consumers may feel that there is nothing to browse and leave. After opening a store, merchants must regularly update their listed treasures, increase store products and inventory. If there are too many products, consumers who don't like this one can also look at other products, which may lead to placing an order. As long as consumers buy, we can increase our order volume, so novice sellers must list more products.

2. Decoration styleThere is also a certain correlation between decoration style and consumer purchase. Everyone's changes are different, but they are always attracted to the same style. Therefore, after determining the product, merchants should also find a decoration style that matches their own store based on the product. Try to be simple and generous, so that consumers have a desire to shop.

3. Product arrangementOrderly arranged products can increase store traffic, which requires merchants to set up a directory to store new products, hot selling products, promotional products, etc.

4. Customer serviceA poor service attitude will definitely not increase the order volume. The store must pay attention to service and encourage customer service to serve with a serious, enthusiastic, and positive attitude.

5. Product selling pointsI have talked about many aspects, but the most important thing is still in the product. It is important to highlight the selling points of the product, so that the seller can clearly see and understand the selling points of the product, thereby facilitating the transaction.

Nahihihirapan po ako mag log in sa account kase na restrict and hindi ako maka file ng appeal.

If a registered product during a campaign restocked, can I still update it's number of stocks during the campaign? Like on 10.10?

Hi! New seller here. I have a question regarding multiple orders.

Am I allowed to use a bigger pouch or change into a box when I get multiple orders without splitting? The original packaging dimensions set on the product page can only fit one.

I use small pouches for my items but when I receive multiple orders I need to use medium-sized pouches to fit everything. Am I allowed to use a medium-sized pouch without having any trouble with the logistics? I'm not sure how I should go around the packaging. Do I need to adjust anything to be able to use medium-sized pouches for multiple orders?

Case number: 2500000124923263

Seller Name: allinoneproductsph

ID: PH7S40WIHT

order number: 710000979223450

may complain kami about sa flash express courier hindi na pickup ng ilan days na po at naging cancel na yung items at baka ma violation na naman kami about dito.

kapag hindi nakuha ng courier direct kami nag followup sa kanila kaso ngayon na ignore kami, bakit hindi kami nag direct sa inyo nagcomplain dahil dati ilan beses na nangyari yung complain namin sa Lazada customer services na puro sasabihin aasikasuhin kami in the end hindi parin na pickup ng courier hanggang ma cancel kaya nag direct na kami sa kanila, medyo yung service ng lazada customer support at courier ay hindi maayos sana maayos dahil damay kami at kami ang nagkakaroon ng violation at nawawalan ng benta kasalanan ng customer service at courier kami ang nagkakaroon ng violation sa ginagawa.

Paki raise sa management nyo

1st kapag kami nagpapadala maayos naman dba at hindi naman kukunin ng courier kapag may mga sira / damage ang mga bubble wrap,

- sana kapag mag file ng complain kami hindi na kailangan namin yung (How to pack the specific parcel your filling for claims) dapat mga courier ang mag picture dahil sila ang magdadala sa customer kasi dagdag pahirap sa amin yan lalo na madami yung order namin, ang gawain namin magbenta hindi maging photographer dagdag pahirap yan, dapat yung mga damage items lang ang pipicturan namin dapat pati rider meron din for evidence.

2nd kapag mag file ng complain kami yung (Item image showing the affected area / Damages) yan lang ang required namin sana at picturan ng rider yung mga damages din at syempre kami din.

3rd kapag naman hindi kinuha ng customer yung items sana hindi namin sagot ang delivery charge sa pagbalik ng items dapat responsibilidad ng customer un at syempre kung pwede buksan ung items at picturan ng rider at customer baka pinalitan ng rider ung items gawing bato lang ang laman lugi din ang customer.

4th kapag naman hindi na pickup ng courier yung items namin o kaya nag followup kami sa lazada customer service at hindi parin na pickup yung items sana hindi kami magkaroon ng violation dahil hindi namin kasalanan un kundi ung ang courier.

Only in the Philippines talaga, ang kasalanan ng iba sa iyo ang violation parang sa pulis lang kasi kayo ang may hawak ng system namin.

sana ayusin nyo ung system nyo maayos kami nagbebenta pero kami ang dehado lagi.

• My old bank was closed on 2022 ，After that, all the transfer of lazada were automatically refunded back to lazada account because my bank rejected the payment from lazada,but there was a payment that the system status was transferred to my old bank account.

• Even though I have submitted all the evidence to Lazada to prove that I did not receive the payment, the case processing is still very slow.

• During this year, I have been in contact with the lazada team throughout the year，due to internal adjustments at Lazada, my manager was changed halfway through the processing of my case. I had no choice but to contact the new manager and start over.and my new manager also confirmed that the payment was not paid to me because my bank rejected the payment.This is a very happy thing. My case is finally making progress.

• But after my manager asked me for my personal information in July, she told me that she already coordinated to higher team to further advise regarding to my concern. However, it is now September and my case has not made any progress.

• I don’t know how many months it takes for Lazada’s higher team to handle a case, but the long wait makes me more and more disappointed with Lazada’s team！

unauthorized for my ecigarette/vape
how can I enter my product in the lazada seller center

Hello po,

I'd just like to know if anyone is also experiencing spam chats? With names looking like 3-4 digit letter codes? They sometime chat QR images.

• Asked PSC already and they said they can't control spam chat and just set up LISA to take care of it.

Please share experience. Thank you.

Hello everyone and to all sellers of NEOSPORIN OINTMENT, may I kindly ask how you can sell this product without incurring any penalties? Do you have the necessary authorization? I am planning to sell this product myself, but I'm concerned about potential penalties for my shop. Thank you in advance!

san makikita ang total balance para malaman kung magkano ang pera sa lazada

tanong ko lng po nawala po ang add to cart naging add to my likes nalang po.

Bakit po kaya.

hello

i just recently become a Lazada seller and according to my stats its been more than 40 days yet still no sale. What to do?

Hi po, 1st order ko po kase and yung naka lagay sakin is Ninja Van for drop off. Sinearch ko po kung san ko pwede ma drop off, tapos "Drop off is not available for Ninja Pack users". So paano ko po to ma shiship? Or paano ko po i change na sana for pick up nalang po ng Ninja Van? Wala kase options naka lagay na kung saan pipili sana ako na for pick up nalang. Pa help po. New seller here.

Hello! Can anyone help me? I have this new product I want to post it in my shop and it's a branded product owned by another company. However, I am a legit seller of this product and I have all the documents as proof. My concern is I can't post it in my product list because an error keeps on popping up saying "The product I'm posting is prohibited to sell in Lazada." which confuse me because I already saw this kind of product posted in the Lazada shop. The sad part is those unknown sellers copied everything from photos with my brand name up to descriptions, yet I, as a legit seller with the brand already approved by Lazada cannot post those items. I already emailed this to Lazada customer service many times but until now I haven't received any explanation.

I really hope someone can help me here and resolve this problem. I also posted another branded product in my shop and I don't have any problem with those products.

Thank you for your help.

How long did it take for most of you to have a thriving store