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Top Questions
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2 years ago
What if the customer wants to cancel the order after placing the order, but I don't want to cancel it and reduce my credibility? Because each cancellation will be corresponding to the deducted flow, but also limited the number of orders

What if the customer wants to cancel the order after placing the order, but I don't want to cancel it and reduce my credibility? Because each cancellation will be corresponding to the deducted flow, but also limited the number of orders

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2 years ago
GOOD DAY, LAZADA

MY SELLER PICK WAS EXPIRED. IS THERE ANY POSSIBLE THAT MY SELLER PICKS WILL BE ACTIVE AGAIN.

THANK YOU

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2 years ago
Paano mapabuti ang tindahan

Paano mapabuti ang tindahan?

Paano mapabuti ang tindahan?

Paano mapabuti ang tindahan

Paano mapabuti ang tindahan

Paano mapabuti ang tindahan

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2 years ago
Saan po kaya nanggaling yung 25 pesos na Shipping Discount?

Good day po! Saan po kaya nanggaling yung 25 pesos na Shipping Discount? Sakin po ba mababawas yan? New Seller here po :) Thank you in advance po sa mga sasagot.

Payment sa Account daw po. Hindi COD. Meaning, sa Lazada Wallet po ba? May pa-shipping discount po ba pag yung Lazada Wallet ginamit ni buyer? Pero hindi po sakin ibabawas yung shipping fee na discount?

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Price Campaign How to Manage?

Hello po! Newbie here!

I tried joining some campaigns by Lazada, however, there are minimum prices provided by Lazada which is lower than my cost and some items which are same are showing different prices. Bakit po ganon, Im afraid bka sabihin ng buyer ko paiba iba costing ko.

Help pls to understand. Thanks in advance.

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2 years ago
12.12 Learnings

Hi mga ka seller! Now that 12.12 is done, anu-ano ang mga learnings na nakuha niyo?

Ako I learned na best talaga to invest on sponsored solutions to increase store traffic and sales. Dati kasi di ko pinapasin yun...now kitang kita ko na mas madami benta this year vs 12.12 last year. :)

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2 years ago
Packing Liquid Items

Hingi ako advice on how to pack liquid products with 500ml Spray Bottles. Papano po kayo magpackaging kapag ganitong items. Hay, frequently kasi may leaks yung items ko.

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3 years ago
Free Shipping Max or Sponsored Solutions

Hello co-sellers! Ano mas effective para madami ang orders, "Free Shipping Max" or "Sponsored Solutions"? Or maganda na both silang naka activate?

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3 years ago
Hi, Bakit ayaw lagyan ni lazada yung chat ng video para kapag mag oopen si customer ng item e hindi lng puro picture

Hi, Bakit ayaw lagyan ni lazada yung chat ng video para kapag mag oopen si customer ng item e hindi lng puro picture

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3 years ago
Income paid to sellers

Hi, bakit po kaya may amount na nababawas pag nasesend sa bank account ko yung income for the week? Wala naman po discrepancies sa shipping fees. And may Lazada fees naman na binabawas si Lazada.

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3 years ago
STORE DECORATION

Super impressed ako sa store decoration ng LAZMALL stores also sa mga local stores, any tips san nyo ginagawa or nagpapa-edit lang ba kayo ng banners etc?

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3 years ago
Payment Question

Hello po! Gusto ko lang po matanong...kung pwede pong ilink ang payment from lazada to Gcash?
Atsaka kung hindi pwedeng Gcash, paano po maguarantee na pumasok yung bayad na galing kay lazada after an order? Meron po bang nakukuhang email or statement galing sa bangko?

Maraming salamat

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3 years ago
hello po bago lng po ako dto s lazada store sana po mhelp nyo po ako kung ano2 ang dapat ko tandaan or gawin to improve my store thank u po

san po mahelp pano po magupload ng product?
ano2 po ang dapat n nkalagay pra po alam ng costumer ?
pano po ang paglagay ng tamang price ng bawat product?
thank you po s lhat ng ssagot

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3 years ago
How to set up Sponsored Affliate

Can i set up Sponsored Affliate even though i still have credit balance from my sponsored discovery campaign?

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3 years ago
not yet verified

paano kung may nag-order sa akin at nalaman ko after 3 days at ida-drop off ko na ang item na hindi pa pala verified ang acount ko? anong mangyayari? Kailangan ko pala magregister sa coop micro seller? huhu. please help

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Hi Team! Paano po ba malalaman if a certain brand hindi pwede i-sell sa Lazada?

I've seen kasi some products na may nagbebenta sa Lazada Marketplace pero di ko sya ma-upload sa shop ko for some reason.

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3 years ago
Is there any good way to increase the flow rate?

Is there any good way to increase the flow rate? How can we achieve the coexistence of traffic and conversion?

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3 years ago
Extend SLA for drop off

Just checked the DOPs near me and sarado ang kanilang operations ngayon. Maari ba akong mag-request ng extended SLAs for my items na need i-drop off?

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3 years ago
How to edit warehouse address

I recently transferred by business operations from Mandaue, Cebu to Lapu-Lapu, Cebu. Pano ko pwede i-update ang warehouse address ng aking Lazada store?

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Pick - up & Returns Operations

My store is open even on Sundays and holiday. Tanong ko lang, available din ba ang pick-up/ return during those days?