Lazada Community
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How to handle ninja van delivery

Hello, how to handle po yung parcel under ninja van delivery. I only do drop off so no idea who to contact for this matter. appreciate any quick response, thank you!

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2 years ago
Mababang Sales Kahit May 7.7 Campaign.

Hindi ko ramdan na may double digit sales ngayon.. Ang baba ng store traffic kahit may campaign. first time ko makaranas na mababang sales sa lahat ng sinalihan kog double digit campaign.. Sa store lang ba namin ganto or sa inyo din?

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How to get the return items

Hello Goodeve nireturn ni client yung item, nakuha na po niya yung refund pero yung item andun pa po sknya paano po kya gagawen ko

salamat po

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2 years ago
How to boost my items

New seller here ask lang po ako kung paano mag boost ng items? salamat po

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2 years ago
Asking for assistance to update pick up address

Hi! I'm a new seller here. When I was registering it's not allowing me to put the region and thought that it was done. But somebody called me up asking me to complete the process. May I ask how will I do it now? Thanks for your assistance.

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2 years ago
want to join campaign and boost page

Hello!

I am a new seller and I want to ask for assistance po on how to boost my page. I saw an ad that there is a free boosting of page for new sellers.

I also waould want to have promo , can someone help me

Thanks!

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2 years ago
DOP STATION MLHUILIER Biga tanza cavite

New seller po ako.ask ko lang po kung bakit po naka package not created yet ng ini scan sa Mlhuilier .pero naka for drop off na po sa seller account ko..,binalik na lang po saken yung parcel ko..

Salamat po sa response in advance.

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2 years ago
About Opportunity Center

i have a question po, how to search in Opportunity Center. example pag hindi mo mag search about bags, motorcycle accesories or Clothes ganyan po.

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2 years ago
I only see 2 pages of my products whenever I use cellphone device to open or pull up my lazada store?

Bakit po ganun I every time I check my lazada page using my mobile device its only giving me 2 pages lang po where in it should be more than 2 pages since i have more than 213 products

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2 years ago
Can i deactivate my account and create new one again?

Can i deactivate my account and create new one again?

Di ko na po kase to naasikaso 5months na. and may mga cancellation din ako super dami. ano po pwede gawin para ma clear ito?

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2 years ago
Paano i-set ang region/location o specific areas para sa free shipping?

Paano i-set ang region/location o specific areas para sa free shipping? Gusto ko lang i-target o bigyan ng free shipping ang Luzon region dahil yun lang ang kaya ng budget para i-shoulder ang free shipping/delivery.

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Can I join Lazada cashback kahit worth 10 pesos lang mga items ko....kasi na experience ko po na sumali sa SHIPPING MAX nag negative po ako...salamat sa sasagot

Can I join Lazada cashback kahit worth 10 pesos lang mga items ko....kasi na experience ko po na sumali sa SHIPPING MAX nag negative po ako...salamat sa sasagot

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2 years ago
FSM, not all commission

I joined FSM but not all commission are been rebated since May 23 2022, why?

please help

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2 years ago
All my products in Lazada Store shown out of stock

Hi po hope you can help me i have product stock but here in lazada store showing na out of stock po lahat ng product item ko po..Salamat sa lahat ng makakatulong sa akin.

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2 years ago
store not found

good day

ask ko lang po kung anu po kayang pweding gawing kung store or page not found

ang lumalabas kapag kiniclick ang URL or link ng store ko ..

new seller po .

salamat,

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2 years ago
Individual Account to Corporate Account

Hi. New seller po. hindi ko natapos ang pagregister as a seller. pag log in ko ngayon, nakita ko po naka individual account na ako. dapat po ay corporate. ano po kaya ang dapat kong gawin?

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2 years ago
good day po ask ko lng po ano dapat gawin sa case ko.. customer requesting to cancel her order tapos na book ko na.

ung customer nag order then nabook ko n po.tapos nag request po si customer na icancel ung order kc kapatid daw nya nag order hnd daw po xa. pano po gagawin ko para hnd magka OVL. tnx po

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New seller here. Error uploading photo items.
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2 years ago
how to remove this notification order volume limit also i change my shop name already then the shop doing well naman

i followed the rules, i just a new seller still the system is not friendly, the virtual assistance not understand my concers

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No orders for 5 days

I wonder why i dont have orders from all of my stores for 5 days even if i already top up for sponsored discovery.this is the first time for almost 3 yrs of my selling experience here in lazada.

I did store voucher

I did flexi combo

I did free shipping max

I did free shipping subsidy