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2 years ago
ninja van zamboanga not accepting drop off out bound parcel

hello po! pa help naman po saan po ba ang drop off dito sa zamboanga city kasi po i went to ninja van office dito ang sabi di cla tumatanggap ng outbound parcel pra inbound lang po! pa help naman po yun ksi ang lazada choice of courier! salamat po

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11.11 - How to join?

New seller here! Paano sumali sa 11.11? Is this open sa new seller kagaya ko? Salamat in advance sa makakasagot!

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NEW SELLER GUIDE: Gear up this 6.6 Mega Mid Year Sale with tips from your fellow sellers!

Hi, ka-Lazada! Handa ka na ba sa paparating na 6.6?

Your first mega campaign might be overwhelming but huwag kang mabahala your fellow sellers are here to help you! We have gathered all the tips from other sellers na makakatulong sayo this coming 6.6 Mega Mid-Year Sale! Basahin ang kanilang tips sa mga answers below!

May gusto ka pa bang idagdag na mga tips? Send in your answers na din down below!

Happy Selling, mga ka-Lazada!

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2 years ago
Improve the decoration

Hello new seller po ako pero may mga benta naman po ako, and gusto lang po kasi malaman pano gamitin yung store decoration na mas maganda.

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3 years ago
How to opt-out in free shipping Max? Can free shipping max applied in specific items only?

How to opt-out in free shipping Max? Can free shipping max apply to specific items only?

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Calling all LazTop Sellers! We want to hear YOU!

Let's all help each other sa pag-improve ng kanilang store performance! Share your experiences as a LazTop seller by answering below.

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2 years ago
Holiday Mode Question

Hello sa mga fellow sellers ko dito. Question, paano po mag set ng holiday mode? Pwede ko ba siya i-set ng hours lang at di days? Tuwing kelan niyo ito ginagamit?


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1 buyer, 3x check out, same item

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2 years ago
How to improve my shop

How to improve my shop

How to join free trapic lesting

How to decorate my shop

How to improve traffic selling

How to join free campaign

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2 years ago
I want to join Lazada Cashback Program, but I do n’t know how to join. Does anyone tell me? thanks

I want to join Lazada Cashback Program, but I do n’t know how to join. Does anyone tell me? thanks

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Good day, bakit Hindi ko po natanggap ang bayad Ng isang Kong costumer, succeful delivery na man po . Pero nakalagay Sa account payment settled Pero wla akong natnggap

wla po akong pong pumasok Sa account ko un naging successful delivery po. 0ero nkaalagay Sa account ko payment settled

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ilang store po ba pwede ilagay sa lazad

kahit sino po pwede sumagot ? ilang store po ba pwede ilagay sa Lazada platform ,kailangan po ba ng new requirements?

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Digital goods won't show in lazada app

Meron ba nakaka experience dito na lahat ng digital goods sa lazada app hindi nakikita kahit sa store page mo kapag e view all product mo unless meron kang direct link pero kung sa chrome (mobile or computer) or desktop nakikita naman po lahat pinindut ko ang product tab ,sa lazada app lang talaga ayaw mag show ng mga digital goods product ko ,pahelp po kung anong solution.

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3 years ago
Packaging Inquiry for Fragile Items

Hello question lang po kapag po ba yung item naka karton na need pa po ba ulet ilagay pa ulet sa box kasi parang dalawang box na po kung sakali. Monitor po kasi yung item tapos yung box nya printed po nandon yung picture ng monitor and kung anong brand. Medyo na confuse po kasi ako kasi baka hindi rin pwede kay lazada yung ganon kailangan ata plain lang yung cover. Thanks po

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3 years ago
Hi! Can I do a copy over deals of my campaign to campaigns after 11.11?

I would like to duplicate my 11.11 deals to the coming 12.12. This facilitates my joining then so I can focus on other promotions too.

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2 years ago
lazada pouches and box

Hi. I am a new seller here. I would like to ask where can I get the Lazada pouches? There is a drop shipping near my residence, I asked where can I get the Lazada pouches since I have an order for shipping. The drop shipping agent said they dont have any.

Do I need to buy Lazada pouches? Where? How much po? Do Lazada provides/sells boxes?

Please reply soonest as the next campaign is coming. I might be getting orders in a few days time. Thanks!

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11 months ago
Electronic Protection automatically added on my item

Hi I was testing out in buying my own product (Google Nest Hub) and I noticed that Lazada automatically add an Igloo Electronic Protection when I was trying to check out, without any option to choose if you want it or not. I do not remember putting that when I add/manage my product. Can it be removed?

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2 years ago
New Product Cannot be posted

Hello! Can anyone help me? I have this new product I want to post it in my shop and it's a branded product owned by another company. However, I am a legit seller of this product and I have all the documents as proof. My concern is I can't post it in my product list because an error keeps on popping up saying "The product I'm posting is prohibited to sell in Lazada." which confuse me because I already saw this kind of product posted in the Lazada shop. The sad part is those unknown sellers copied everything from photos with my brand name up to descriptions, yet I, as a legit seller with the brand already approved by Lazada cannot post those items. I already emailed this to Lazada customer service many times but until now I haven't received any explanation.

I really hope someone can help me here and resolve this problem. I also posted another branded product in my shop and I don't have any problem with those products.

Thank you for your help.

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3 years ago
11.11 Preparations

11.11 is the first campaign na sasalihan ko. What tools can I use to increase my store traffic?

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2 years ago
Newbie Question - Store isn't searchable

Hi everyone. What can be the possible reason kung bakit hindi ko masearch ang store name ko sa Lazada?

Thank you po sa sasagot in advance.