Lazada Community
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1 year ago
Why is the price that buyers see on LAZADA for my product not the lowest SKU price among my products?

Why is the price that buyers see on LAZADA for my product not the lowest SKU price among my products?

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1 year ago
LSS Advantage Survey

Hello Lazadians,

First time asking here. Yung LSS Levels ba once unlocked will never go back (unlike the Store Levels)? Since it's inception, our SS performance have weakened considerably.

Any serious advice/sharing? Thank you.

@Achi

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1 year ago
I cant post my new product

Hello! Can anyone help me? I have this new product I want to post it in my shop and it's a branded product owned by another company. However, I am a legit seller of this product and I have all the documents as proof. My concern is I can't post it in my product list because an error keeps on popping up saying "The product I'm posting is prohibited to sell in Lazada." which confuse me because I already saw this kind of product posted in the Lazada shop. The sad part is those unknown sellers copied everything from photos with my brand name up to descriptions, yet I, as a legit seller with the brand already approved by Lazada cannot post those items. I already emailed this to Lazada customer service many times but until now I haven't received any explanation.

I really hope someone can help me here and resolve this problem. I also posted another branded product in my shop and I don't have any problem with those products.

Thank you for your help.

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1 year ago
Lazada Shipping rate cards / fee

Good day,

New seller po ako. Request po ako ng tulong kung saan makikita information para sa Lazada Shipping rate cards / fee. Kailangan ko po ito para maiayos ko po pricing ng mga items ko po. Hindi ko po makita sa Seller Center ang nakita ko po dati na table ng Lazada Shipping rate cards / fee.

Thank you po.

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Out of Stock listing

Hello!
Can someone enlighten me, I am new here in Lazada as a seller, literally just posted my 1st item a day ago.
Items posted have 1 to 10 stocks on hand depending on the item but as I've checked it on the app it seems all of the items listed are out of stock. what can I do to resolve this?

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Top Up Credit in Sponsored Solutions

I need help, what does it mean. I am confused about the top up credit system.

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1 year ago
is this seller legit?

i have anxiety and skeptical, please help me to confirm if this seller is legit

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1 year ago
No ninja van drop off stations near me

Hi po, 1st order ko po kase and yung naka lagay sakin is Ninja Van for drop off. Sinearch ko po kung san ko pwede ma drop off, tapos "Drop off is not available for Ninja Pack users". So paano ko po to ma shiship? Or paano ko po i change na sana for pick up nalang po ng Ninja Van? Wala kase options naka lagay na kung saan pipili sana ako na for pick up nalang. Pa help po. New seller here.

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1 year ago
LOGISTICS/COURIER

Hello po,

Ask ko sana na kung papano ba maalis si lex as courier na magcater saken, before kasi ngpipick up naman sila ng parcels saken, 2-3 vans a day ang nagiikot, nagagalit pa nga un isang van kapag naunahan ng isa. hindi man ganun kadami un parcels ko nasa 3-5 parcels a day recently, biglang ng drop off ung option ng shipping saken for lex. eh dati halos 1 parcel lang sa 1 week kinukuha naman, kung kailan mas marami na per day saka naging ganun.

mag ask ako na alisin nalang sana si lex, kung ndi kaya magpick up, kasi may other shipping provider naman like jnt, ninja van and flash. wala naman kasi akong man power to drop off, at sinsabi na drop off station na within 5km nasa liblib na lugar. 5km sya if ndi ka dadaan sa pinaka hi-way, pero kung sa looban naman dadaan matataga na sa trike ang bayad. malalaki din kasi usually ung items na order saken.

bakit kasi pinipilit pa na lex kung ndi naman kaya ni lex magpick-up?

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1 year ago
What should we do if the orders are overdue due to the accumulation of orders and the delay in the distribution of logistics vehicles?

Not the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need a platforNot the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need the help and support of the platform! Thanks very much!

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1 year ago
The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?

The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?

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1 year ago
The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?

The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?
Can somebody help me 27k pa naman yon

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1 year ago
How to put location on a product listing?

When I search for an item, some products already has a location underneath the price. But when I list and publish my products, mine don't have the location.

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1 year ago
Multiple Rejected Product Posting

Hello. Bakit ang daming rejected sa posting namin ng products e lahat naman yon tama ang category.

jusko

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What do you guys think about the improved payout cycle? Isnt it amazing?
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On the diff Lazada Finance Partners for Seller Loans

Good day, mga ka seller!

Currently thinking of scaling up my business kaso mukhang I would need help sa financing. Ask ko lang po, anyone here naka pag try na mag apply ng financing loan sa any financing partner ng Lazada?

Kamusta experience? Any tips kung san ok?

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2 years ago
Withdrawal of products entered in campaign before campaign period

Good day! Ask ko lang po if may penalty po ba pag ni click ko yung request for withdrawal ng items ko sa campaign before yung campaign period? Tumaas po kasi ang price ng item and yung campaign sale price is mas mababa pa sa cost ng item. May need pa po bang gawin?

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2 years ago
COOP INQUIRY

Ano po ba ang benefits ko in joining Lazada coop?

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1 year ago
Paano Po maililift Ang ovl ko,kasi Ang nAngyari,nakalimutan ko ivacation mode Ang aking shop tapos nagcancel lahat Ng orders ko and then laht Ng nagoorder sakin laht wishlist nang napupunta.please help me sayang din ksi tong shop ko
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Is it possible to add keywords in Sponsored Solutions?

before pwede magadd keywords under campaign, but now, add products nalang