Lazada Community
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Top Questions
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How do you manage your inventory?

Paano po kayo nagtatrack ng in-and-out ng orders kapag volume ang orders? Paano niyo po natratrack failed delivery na successfully returned and failed delivery na naging lost parcel na.

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11 months ago
How to change Corporate Seller to Individual Seller

Hi. paano po ichange yung seller type from CORPORATE to INDIVIDUAL? Or mas okay ba ang corporate type? any benefits po? or something? please do help me po. new seller here. thank you so much and have a great day

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3 years ago
Is there any good way to increase the flow rate?

Is there any good way to increase the flow rate? How can we achieve the coexistence of traffic and conversion?

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3 years ago
How to change shipping arrangement?

As a new seller, pwede na ba ako mag pa pick up nalang? I want to change my shipping arrangement. Paano ko siya gagawin for first mile?

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2 years ago
Error in Uploading Products

Hello sellers in this community! Has anyone experienced this when uploading new products? Any solutions to this? I already filed a report regarding another product and they published it. But this keeps popping up when I try to upload and I have to email them everytime.

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11 months ago
Lazada Pickup - Automatically allowing Ninja Van

Note: Seller from the other online store trying to transition to Lazada

Consulting everyone on what we can do moving forward. Baka matulungan nio kami mga inzan.

We are a small store with a consistent market trying to shift to Lazada, but the biggest challenge we have so far here is the system automatically allowing other couriers to pickup outside of the couriers we've identified through the settings at the seller center.

Tried everything, chatting ADA, consulting customer support chat, sending a complaint form to no avail. This is NOT the case we are familiar with on the other platform, which is actually easy, since we only have one functioning delivery courier on our area (province) and all our pickup orders are handled by J&T. For some reason, Lazada identified Ninja Van as a First Mile 3PL, noting that the closest Ninja Van office here is 100km away (no joke). This has been the case for a year already - the end result, we end up having 50% of our orders not picked up, and our resolve to place our efforts as seller on lazada dwindling little by little.

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3 years ago
For Campaign and price

Good day po ask kulang po paano delete ang campaign for 11.11 kasi po na expired na ang discount price ko noong october 31 nag back to normal price napo sya ..hindi ko sya ma edit kasi po naka sali ako sa 11.11

sana po masagot nyo po

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3 years ago
Inquiry on Lazada Bonus

Hello! I am a new seller and I am interested to know more about Lazada Bonus. Ano ang mga benefits of enrolling my store dito?

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3 years ago
For top-Up and Boosting

Good day po ulit ask kulang po bakit po Ineligible po ang mga best seller ko na product pag dating ng top-Up? paano po sya ayusin?

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2 years ago
error when updating products

ayaw mag update or ayaw din maka encode ng new products

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2 years ago
Tips on returns

Hi, mga ka-seller.

Ano ang take niyo on returns, approve ba agad ang refund request or investigate muna bago magrefund?

Ano ba ang mga practices niyo?

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FSM Limit per Buyers

Hello Ka-Sellers,

Me first time buyer na umoorder sa store ko, me FSM badge yung item. Pag nag chechecout yung customer, di naclaclaim yung SF discount. Me limit ba yung FSM kung nakaclaim na siya ng FSM sa ibang store?

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Ask lang po about drop-off

Hi po, New seller here.
bakit po kaya ganun? Taytay rizal ako tapos may umorder sa shop ko sept. 17 at the same date na drop off ko na sa pinaka malapit na drop-off station which is malapit lang samin (pwede lakarin) eh taga cainta rizal lang yung umorder ang lapit lang. then na pick up ng lex ph sept. 21 tapos dinala sa san pedro, ang tagal bago ma kuha ng mag dedeliver inabot pa ng 3-4 araw bago nila makuha at sa san pedro sorting station pa napunta ung item. pwede kaya na yung mag dedeliver is taga cainta nalang para mabilis ma deliver sa buyer?

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How to do LazLive via OBS

There is a video in Lazada University giving tips on how to use OBS (change background, transition, etc) very technical but you'll learn a lot definitely. What I can't figure out is how to connect the OBS to my LazLive?

I can't find both in Seller Center and Lazada (my profile) page. Hope you can help.

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2 years ago
ERROR: CANT SCAN THE BARCODE

How to talk to cs kapag di ma scan yong barcode ng parcel

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2 years ago
we've been joining all lazada's campaign , free shipping,vouchers,flexi combo, sponsored solutions.

we've been joining all lazada's campaign , free shipping,vouchers,flexi combo, sponsored solutions.But advertising costs far exceed my profits. No improvement in traffic and conversion rate. It made my store lose money.

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2 years ago
My 9.9 Aspire to Inspire journey 💗

Hi Mga ka Lazada !

First time to use our communitiy platform,

I just want to share how God Move This Platform

And be an Insturment to make my Life productive and have motivation in life. building my dream house , A Car and Successful Business Woman, is my aspiration in life

Even though there are troubles of shipping , pick ups and concern from different buyer it didn’t matter because i have a dream for my family and and i want to see through that even if your just a small time seller you can buy food in the table , treat your love ones from your small sales and Pay bills from your hardwork as a seller . 9.9 for me is not so much sales but much lessons for me that i need to surpass these challenges , it made my self strong and detailed to different campaigns and providing vouchers to customers , treat them well and have a lot of empathy because they are my bread and butter , as well as be a quality control manager to your product making sure they are safe and well presented in the eyes , i want to Inspire all my co - laz seller that we need to be humble and appreciative to any amount that we received , lift up our co- seller and be mindful to our buyers all the time . And last Don’t Give Up We Are Not into the Exciting part , There’s more in Lazada 😊 10.10 is resback time . Believe and you will received never surrender and wake up early because that is the Mantra of a Great Business woman 👈🏻 😇(cross finger for this ) Amen 🙏🏻.

Thanks po , God bless us !! Happy Selling Mga Ka-lazada💗

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2 years ago
New seller here..had some concerns po regarding COD option.

Asking for help po baka po alam niyo panu i-sset ang COD option. Kasi po everytime i viewed my seller item naka indicate po sa right side na "COD is available kapag na reached daw yong certain amount. Paanu kaya yon? Salamat po sa sasagot.

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1 year ago
HOW TO HAVE MORE FOLLOWERS?

How to have more followers? Any suggestion? Please! TIA.

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Alin ba ang mas effective?

Free Shipping Max or Seller Free Shipping Promotion? 🤔 Alin ang mas ginagamit niyo dito, guys?

I would like to know the pros and cons of each. Salamat!