Lazada Community
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2 years ago
how to join Free Shipping Max and Cashback Program

Good day. I am a seller for over 9 months already, but I dont have Free Shipping Max and Cashback Program in my Tabs. What to do. Now my store are at level 7 , I NEED THE Free Shipping Max and Cashback Program to join Laztop , plz help !!

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2 years ago
Product flow problem

Does the new seller have traffic support? I feel that I have participated in the activity and there is no traffic. Do you have any good suggestions? Thank you

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1 year ago
The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?

The order was delivered to my customer but the payment is not yet transfer to MY BALANCE ?
Can somebody help me 27k pa naman yon

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1 year ago
I Have Already Stock But It Shown Out Of Stock And Addtowishlist Already. How Can I Fix It?

Hi Have Good Day Maam/Sir

I'm A Lazada Seller Po,I Have A Concern About My Product And My Stock.

Ask Ko Lang Po,Why Lahat Ng Products Ko It Shown Out Of Stock And Add To Wish List Already Even I Have A Lot Of Stocks Po?

How To Fix It Po?

Thanks Po Sa Answer Ma'am/Sir.

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2 years ago
good day po ask ko lng po ano dapat gawin sa case ko.. customer requesting to cancel her order tapos na book ko na.

ung customer nag order then nabook ko n po.tapos nag request po si customer na icancel ung order kc kapatid daw nya nag order hnd daw po xa. pano po gagawin ko para hnd magka OVL. tnx po

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2 years ago
GOOD DAY, LAZADA

MY SELLER PICK WAS EXPIRED. IS THERE ANY POSSIBLE THAT MY SELLER PICKS WILL BE ACTIVE AGAIN.

THANK YOU

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2 years ago
how to use lazada seller on laptop

how to use lazada seller on laptop? im a new seller here

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Shipping Fee Rate Cards

Hi. May i know where can i find the shipping rate cards to date?

Also, for a newbie, i would like to understand the payment fee. Ex. i have shirt to sell. One shirt in a medium-size pouch.

How much is the Lazada pouch if we are going to purchase?

Thank you,

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2 years ago
want to join campaign and boost page

Hello!

I am a new seller and I want to ask for assistance po on how to boost my page. I saw an ad that there is a free boosting of page for new sellers.

I also waould want to have promo , can someone help me

Thanks!

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2 years ago
Sponsored Affiliate

Hi! Can everyone access sponsored affiliate? I can only access sponsored discovery but can’t create sponsored affiliate campaign

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Buyer Review Legitimacy

Good day!

Paano po magpa-check ng legitimacy ng buyer ratings?

Gusto ko po kasi sana i-check kung legit yung rating para maiwasan ang misinformed reviews.

Salamat!

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eload selling category

hello po, balak ko po sanang mag sell ng load dito sa lazada kaso ano po ang dapat piliin sa category para number lang ng customer ang ilalagay nila ? thank you po

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2 years ago
Order Management Policy

Good day, ano po ibig sabihin pag meron kang violation sa Order Management Policy?

thank you po

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1 year ago
Question regarding sa shipping fee ng per Item.

Hi, to all sellers po.

Just want to ask if ano po ang standard shipping fee per region or lugar like sa luzon, visayas, and mindanao.
yung generalized shipping fee po sana kasi dropshipping po ang gagawin ko for my store po.

or kung paano niyo po siya macompute ito na lang kasi nagpapagulo sa isip ko kung paano gawin yung shipping fee po ng item ko since new seller po ako sa platform na po ito and dropshipping pa.

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2 years ago
I only see 2 pages of my products whenever I use cellphone device to open or pull up my lazada store?

Bakit po ganun I every time I check my lazada page using my mobile device its only giving me 2 pages lang po where in it should be more than 2 pages since i have more than 213 products

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Proof of Packing

Hi. For volume sellers here, can I ask for tips on how you keep tab of documenting proof of packing? Do you go with sending actual photos prior to packing to each customer? Or do you simply rely on CCTV footages? Dumarami kasi ang cases ng short delivery claims & we want to protect ourselves from fraudulent schemes of rogue delivery riders or mischievous customers. I hope you can share your best practices.

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2 years ago
OVL .. Please enlighten me

Paano kung yung item is ready na then si buyer ay nag message to cancel their order sa end namin ..
and it will result OVL na agad?

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2 years ago
What does Actions -> "CHANGE FROZEN" mean?
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2 years ago
About splitting orders in the backend of the merchant

I would like to know what would be the impact if I split a customer's order.Thanks po

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1 year ago
PRE-ORDER Option

Hello! If my shop is now eligible for the pre-order option, how do I activate it on one of my products? It doesn't show up on my 'Product Management' tab/page. Thank you!