Lazada Community
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1 year ago
I Have Already Stock But It Shown Out Of Stock And Addtowishlist Already. How Can I Fix It?

Hi Have Good Day Maam/Sir

I'm A Lazada Seller Po,I Have A Concern About My Product And My Stock.

Ask Ko Lang Po,Why Lahat Ng Products Ko It Shown Out Of Stock And Add To Wish List Already Even I Have A Lot Of Stocks Po?

How To Fix It Po?

Thanks Po Sa Answer Ma'am/Sir.

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1 year ago
Completed all onboarding requirements but store is still unsearchable

Completed all onboarding requirements but store is still unsearchable. Please help.

Also, saan po kami makakakuha ng Lazada pouches?

Thanks.

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1 year ago
QC Locked in prodo

Meron po ako item na QC Rejected / locked dahil nagkaroon ng violation tapos meron po naship na item, mdedeliver po ba yun sa customer or mababalik sakin yung item?Sana masagot.

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hjc metro cycle inc

Hi how to edit the prices because the product is increase even if still in campaign?

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1 year ago
Where can I buy Lazada B6 box?

I ordered and got this beautiful Lazada B6 box that is perfect for my products. I was wondering if it is available for marketplace sellers. This order was fulfilled by Lazada warehouse.

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1 year ago
Out of Stock appearing on my buyers

Hello! Why are my products appearing as out of stocks to my buyers, but i do have available stocks naman?

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1 year ago
How to change to pickup very new seller very rush order
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1 year ago
PRE-ORDER Option

Hello! If my shop is now eligible for the pre-order option, how do I activate it on one of my products? It doesn't show up on my 'Product Management' tab/page. Thank you!

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1 year ago
NEW SELLER WITHDRAW

Ask ko lang po why can’t i withdraw my balance?

Talaga po bang 3weeks after ng first successful order mo pa siya mawwithdraw? please help your newbie seller here.

salamat po💗

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1 year ago
HOW TO HAVE MORE FOLLOWERS?

How to have more followers? Any suggestion? Please! TIA.

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1 year ago
SKYSHIPPED PARCEL DROP OFF STATION

located at 303 Escolta Binondo Manila

Opens 9:00 am to 7: 00 pm

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What does "Others" mean under "Lazada Guided Traffic"

It only says:

'Others' refers to Lazada-guided traffic coming from other sources such as but not limited to PDP recommendations and Global Collection. Please note that 'Others' does NOT include campaign traffic. More details are coming soon!

PDP recommendations, meaning, they browsed one of my products (e.g. product A) and then clicked on another product from within product A's product page?

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1 year ago
Seller Affiliate Program

Good Evening,

Hello po, ask ko lang sana yong about sa Seller Affiliate Program, it says, (Review not approved. Your channel is not match your information) may i ask anyone here kung anong information ang tinutukoy po nito? Thank you po in advance.

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How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

How can I register my business here in Lazada as a Individual seller, since I am already registered in BIR and I have balance in my wallet

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1 year ago
Certificate 2307 only for Corporate?

Hi, new seller here! I was reading all guidelines for opening a shop and I am confused regarding Certificate 2307. Is it exclusive to corporate or pati individual seller is required to submit/file?

Singit ko na din regarding the valid IDs option. Apat (TIN ID, Driver's License, SSS, Passport) lang ba talaga ang pwede? May mas preferred kasi akong other valid ID na wala sa options.

Hope you can help me. Thank you!

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1 year ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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New seller planning to Sell digital books

Hi good day! I just want to know what documents do I need to prepare to start selling ebooks here in Lazada? Is reseller rights certificate is enough? I will wait for the respond. And it will be highly appreciated. Thank you!

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Shipping Provider Problem

Hello everyone! I’m a new seller but been a member for 2 years now. I would like to ask ,what if the DOP’s are not available in my area. The shipping providers have deliveries here in Aklan but they DO NOT accept outbound shipping. The only available courier is JRS and LBC. I have reported this to Lazada before but they said to change it to JRS but how can I can change if It’s not even included on the choices. Please help. Thank you in advance.

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1 year ago
Can you have a Lazada store AND also be an affiliate..?

Hi! I'm SUUUPER new to selling on Lazada, I just signed up for a shop last week and I'm still waiting for the pouches i ordered before posting anything for sale...

Thing is, on the same day I set up my Laz shop, I also signed up for Laz affiliate (as in, you get an affiliate product link, and you get a commission when people use your link and buy stuff... not the "Sponsored Affiliate" one). I noticed that it's been 9 days and my affiliate dashboard still doesn't allow me to generate aff links for the specific products I actually want to promote, instead of just the recommended ones that I've never tried. I was hoping i could use my personal social media to promote stuff in groups etc.

Is it possible that you can't have BOTH a laz shop and be an affiliate at the same time? Otherwise, how do i get my affiliate dashboard to finally work?

Sorry for the newbie question lol.

Thank you in advance! :D

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New Seller - Change Drop-off to Pickup

Hi!

If I am a new seller, is it possible to change from drop-off to pick-up? Or maybe change the service provider to J&T? Since there is a J&T drop-off near my house.

Thank you!