Hi everyone. What can be the possible reason kung bakit hindi ko masearch ang store name ko sa Lazada?

Thank you po sa sasagot in advance.

Hello! Can anyone help me? I have this new product I want to post it in my shop and it's a branded product owned by another company. However, I am a legit seller of this product and I have all the documents as proof. My concern is I can't post it in my product list because an error keeps on popping up saying "The product I'm posting is prohibited to sell in Lazada." which confuse me because I already saw this kind of product posted in the Lazada shop. The sad part is those unknown sellers copied everything from photos with my brand name up to descriptions, yet I, as a legit seller with the brand already approved by Lazada cannot post those items. I already emailed this to Lazada customer service many times but until now I haven't received any explanation.

I really hope someone can help me here and resolve this problem. I also posted another branded product in my shop and I don't have any problem with those products.

Thank you for your help.

Is there any good way to increase the flow rate? How can we achieve the coexistence of traffic and conversion？

Paano po kayo nagtatrack ng in-and-out ng orders kapag volume ang orders? Paano niyo po natratrack failed delivery na successfully returned and failed delivery na naging lost parcel na.

Hello sellers in this community! Has anyone experienced this when uploading new products? Any solutions to this? I already filed a report regarding another product and they published it. But this keeps popping up when I try to upload and I have to email them everytime.

Hi I was testing out in buying my own product (Google Nest Hub) and I noticed that Lazada automatically add an Igloo Electronic Protection when I was trying to check out, without any option to choose if you want it or not. I do not remember putting that when I add/manage my product. Can it be removed?

How to talk to cs kapag di ma scan yong barcode ng parcel

As a new seller, pwede na ba ako mag pa pick up nalang? I want to change my shipping arrangement. Paano ko siya gagawin for first mile?

Hello! I am a new seller and I am interested to know more about Lazada Bonus. Ano ang mga benefits of enrolling my store dito?

Hi, mga ka-seller.

Ano ang take niyo on returns, approve ba agad ang refund request or investigate muna bago magrefund?

Ano ba ang mga practices niyo?

There is a video in Lazada University giving tips on how to use OBS (change background, transition, etc) very technical but you'll learn a lot definitely. What I can't figure out is how to connect the OBS to my LazLive?

I can't find both in Seller Center and Lazada (my profile) page. Hope you can help.

My first time to sell,i did'nt notice that my shipment is drop off, i want to change it for pick up.Please Help..I tried to change it but its not working.

Good day po ulit ask kulang po bakit po Ineligible po ang mga best seller ko na product pag dating ng top-Up? paano po sya ayusin?

Hi Mga ka Lazada !

First time to use our communitiy platform,

I just want to share how God Move This Platform

And be an Insturment to make my Life productive and have motivation in life. building my dream house , A Car and Successful Business Woman, is my aspiration in life

Even though there are troubles of shipping , pick ups and concern from different buyer it didn’t matter because i have a dream for my family and and i want to see through that even if your just a small time seller you can buy food in the table , treat your love ones from your small sales and Pay bills from your hardwork as a seller . 9.9 for me is not so much sales but much lessons for me that i need to surpass these challenges , it made my self strong and detailed to different campaigns and providing vouchers to customers , treat them well and have a lot of empathy because they are my bread and butter , as well as be a quality control manager to your product making sure they are safe and well presented in the eyes , i want to Inspire all my co - laz seller that we need to be humble and appreciative to any amount that we received , lift up our co- seller and be mindful to our buyers all the time . And last Don’t Give Up We Are Not into the Exciting part , There’s more in Lazada 😊 10.10 is resback time . Believe and you will received never surrender and wake up early because that is the Mantra of a Great Business woman 👈🏻 😇(cross finger for this ) Amen 🙏🏻.

Thanks po , God bless us !! Happy Selling Mga Ka-lazada💗

Hi po, New seller here.
bakit po kaya ganun? Taytay rizal ako tapos may umorder sa shop ko sept. 17 at the same date na drop off ko na sa pinaka malapit na drop-off station which is malapit lang samin (pwede lakarin) eh taga cainta rizal lang yung umorder ang lapit lang. then na pick up ng lex ph sept. 21 tapos dinala sa san pedro, ang tagal bago ma kuha ng mag dedeliver inabot pa ng 3-4 araw bago nila makuha at sa san pedro sorting station pa napunta ung item. pwede kaya na yung mag dedeliver is taga cainta nalang para mabilis ma deliver sa buyer?

Asking for help po baka po alam niyo panu i-sset ang COD option. Kasi po everytime i viewed my seller item naka indicate po sa right side na "COD is available kapag na reached daw yong certain amount. Paanu kaya yon? Salamat po sa sasagot.

we've been joining all lazada's campaign , free shipping,vouchers,flexi combo, sponsored solutions.But advertising costs far exceed my profits. No improvement in traffic and conversion rate. It made my store lose money.

Hi. paano po ichange yung seller type from CORPORATE to INDIVIDUAL? Or mas okay ba ang corporate type? any benefits po? or something? please do help me po. new seller here. thank you so much and have a great day

Cno po willing tumulong sa akin bago lang po aqo sa app na'to...

I have a customer who ordered an item, then after a few minutes, receive a message request to cancel her order. I tried connecting to the user using lazada message didn't reply, I continued to do so many times. So I tried calling my customer - finally got connected I found, out thru her voice, that she's just an early teen. - long story short, I requested a cancel request to OVL 2 x, with captured SMS and message. didn't have a reply.

However, I got an automatic cancellation by the application, hitting my stats.

maayos pa ba ng lazada team ito? - Salamat po!