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2 years ago
Packing Liquid Items

Hingi ako advice on how to pack liquid products with 500ml Spray Bottles. Papano po kayo magpackaging kapag ganitong items. Hay, frequently kasi may leaks yung items ko.

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2 years ago
Hope you can help me

Hi mga ka seller! Ask ko lang, how can we do pre-order? Hope you can help me.

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2 years ago
our items is not picking up

lex courier is not picking up our orders I already complain and submit all needed.

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2 years ago
Asking for assistance to update pick up address

Hi! I'm a new seller here. When I was registering it's not allowing me to put the region and thought that it was done. But somebody called me up asking me to complete the process. May I ask how will I do it now? Thanks for your assistance.

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2 years ago
On Lazada Promotion Tools

Good AM mga co-sellers.

Ask ko lang ang pinagkaiba ng sponsored discovery, sponsored solution at sponsored affiliate? Thank you po sa tutugon.

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1 year ago
What are some ways Lazada can increase visitor numbers

How long did it take for most of you to have a thriving store

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2 years ago
What is the little pink speaker in the lower right corner of the picture?

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2 years ago
Sellers Pick not visible on Menu

Hello I just want to ask where can I find the sellers pick on our dashboard?

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2 years ago
Need Excel code or Formula in Lazada campaigns?

Para mas efficient I would like to try using Excel pag gusto ko sumali sa lazada campaigns, Kailangan ko ng Excel formula para automatic iadjust ang amount sa campaign price na required. Puede po ba maki share ng excel code na ginagamit sa mass upload ng products?

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3 years ago
How to edit warehouse address

I recently transferred by business operations from Mandaue, Cebu to Lapu-Lapu, Cebu. Pano ko pwede i-update ang warehouse address ng aking Lazada store?

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1 year ago
How to connect Lazada to ERP system like Big Seller

Hello been authorizing and connecting lazada seller to my Big Seller which is an ERP system. However by using email and password, it's always giving me ;password does not match ; error. When I try to log in Lazada seller account, it is also only allowing me to log in when i use sms otp or log in via lazada member app. How can i successfuly connect my lazada seller if there is no other option to authorize it other by using email and password.

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2 years ago
CANCELLARATION RATE

Ilang weeks po bago mabago or bumaba cancellaration rate ?

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2 years ago
Failed delivery - order returned by buyer

May bumalik po na item ordered last Jan 26th, dumating and item Feb 7 (10days) sa buyer,

Sa logistics logs it says "refused to accept item"

I got it back Feb 14, 2022 (7days) the item is sealed and unopened. mag hi-hit ba ang store stats ko because it this incident?

Salamat po!

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1 year ago
Ano po ang ibig sabihin ng unpaid order?

Ano po ang ibig sabihin ng unpaid order? Di ko po makita sa lazada university ang sagot.

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2 years ago
What is TTS, RTS? and other acronyms?

Hi new seller here!

Medyo nako-confuse po ako sa mga acronyms sa Seller Center. Di ko po kasi matandaan lahat.

TTS, RTS, DOP, OVL, 3PL, etc.

May listahan po ba kayo?

Thank you!

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2 years ago
Errors in Seller Center

Hello. I have been getting errors in Seller Center since last night. Tried again this morning. same, though intermittent but more errors than not, especially in product updates. Up to this time, still having this error/.
Has anyone also experienced this?

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Top Up Credit in Sponsored Solutions

I need help, what does it mean. I am confused about the top up credit system.

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3 years ago
Store Traffic - where is it coming from?

Where does the traffic come from? Nagsimula akong mag sponsored solutions last week. Dun lang ba yun pwede manggaling?

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2 years ago
Out of Stock During Flash Sale

Tanong ko lang po new seller po ako nag try ako mag flash sale just today March 6 2022, however nag tataka ko kung bakit walang benta kasi kahit walang flash sale mabenta yung isa kong item. Pang check ko sa lazada website. naka lagay Out of Stock, 9 out of 10 items ang Out of Stock na naka flash sale. Bakit po kaya? Nangyari na po ba ito sa inyo? Salamat sa sasagot. I made sure naman na deep yung inventories na ilalagay duon plus hindi papayag si lazada na mag lagay ng OS items. Thanks sa sasagot.

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1 year ago
Lazada Shipping rate cards / fee

Good day,

New seller po ako. Request po ako ng tulong kung saan makikita information para sa Lazada Shipping rate cards / fee. Kailangan ko po ito para maiayos ko po pricing ng mga items ko po. Hindi ko po makita sa Seller Center ang nakita ko po dati na table ng Lazada Shipping rate cards / fee.

Thank you po.