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No orders for 5 days

I wonder why i dont have orders from all of my stores for 5 days even if i already top up for sponsored discovery.this is the first time for almost 3 yrs of my selling experience here in lazada.

I did store voucher

I did flexi combo

I did free shipping max

I did free shipping subsidy

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2 years ago
Can foreigners living in the Philippines be sellers?

Can foreigners living in the Philippines sell things in Lazada?

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2 years ago
Inactive account

Why can't i find the holiday mode in my profile?

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2 years ago
bundle promo creation

how to create bundle promo? walang create button. please help

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2 years ago
Products information

I am a new seller who hasn't started yet. 

(1)

I am in the Philippines.

When I get an order and payment, the product will be shipped from a foreign country.

In this case, what address should I put in (1)? 

(2)

Since the shipping fee is already included in the product price, I would like to write ‘free shipping’.

Where can I write it? 

(3)

I want to make ‘cash-on-delivery’ impossible, because I want to make sure to receive payment in advance before shipping.

Where can I write it?

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PAYOUT/STATEMENT COMPUTATION BREAKDOWN WITH FREE SHIPPING VOUCHER APPLIED

Hi good day!

i would like to ask regarding sales sample computation with FREE shipping voucher applied

Thank you

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additional orders

hi good morning

this is rosmalyn new seller

just want to ask if how can i edit the client's order due to additional order

he is asking me to add 2 more item from the chosen variant he/she chose

thank you

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2 years ago
Multiple Seller Account

Is it okay to have two seller accounts in one household?

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Gcash Payment Process Inquiry

Papano po ang process if ang customer's option is gcash payment? direct na ba sila magbabayad sa gcash account namin? Thank you

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2 years ago
Unpaid status no option to print waybill

Hi, what does it mean if the order shows no option to print waybill but contact buyer instead

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2 years ago
Sponsored Discovery - Charging of Payment

Effective daw ang Lazada Sponsored Discovery kaso ayoko naman na maglalabas pa ako ng pera para dito. Okay lang ba na ikaltas nalang sa payout ko?

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2 years ago
Main 6.6 sale campaign missing

Hello, I can't seem to find the main 6.6 sale campaign, can you please help?

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2 years ago
How to block malicious buyers from buying my products?

How to block malicious buyers from buying my products?

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2 years ago
How can I arrange shipment using my another warehouse address?

Hi po may 2 warehouse address na po ako paano ko po iset up kapag mag arrange shipment po ako ? Paano ko ichange yung warehouse /pick up address ko sa particular order lng po ? Salamat sa sasagot

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2 years ago
Eligibility in free shipping programs

Seller ako. Ask ko lang kung eligible ba ang shop ko for free shipping programs? ano ang mga benefits nito?

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hello po paano napo nalalaman yung contact no# ni customer ngyon pong wala ng old version,.please po need your answer,.yhank you new seller po

hello po paano napo nalalaman yung contact no# ni customer ngyon pong wala ng old version,.please po need your answer,.yhank you new seller po

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2 years ago
how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

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2 years ago
I'd like to ask for eligibility on free shipping max

I noticed there is a new Privilege called LazTop, just wanted to apply for it, but my account doesn't have free shipping max so I was wondering if theres any way i can join free shipping max Thank you!

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will there be pick up schedule on Monday, May 9, election day?

will there be pick up schedule on Monday, May 9, election day?

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revenue concern

Hello everybody.ask ko lang kung sadya ba na nababawasan ang revenue mo,kung gumamit ka ng FREE SHIPPING promotion sa marketing tool as a SELLER