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Top Questions
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1 year ago
How can my store utilize "Fulfillment by Lazada" if my location is not supported by Lazada's logistics system?

I would like to utilize Lazada's fulfillment service. However, my pick-up location is not supported by Lazada's logistics system. What should I do?

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1 year ago
How exactly do you setup the "Delivered By Seller?"

Is there a 3PL that Lazada can endorse especially for items that fall under the bulky items category? Items that are more than 300cm or 50kg, because XDE will not deliver these sizes anymore.

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1 year ago
Lazada 12.12 and Sulit Sweldo Campaign

Hello po, new seller po here sa Lazada. May question lang po ako about sa 12.12 and Sulit Sweldo campaign ni Lazada. May fee po ba if viewers click on our product katulad po sa discovery ads or wala po syang fee kay Lazada?

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1 year ago
How to Customize Waybill

Hi., Thanks for answering my queries, On how to customize the waybill with SKU indicated, instead of product Name. Thank you.

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Ano po kaya mangyayayri if nacancel ko yung order kasi out-of-stock?

Ano po kaya mangyayayri if nacancel ko yung order kasi out-of-stock?

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1 year ago
Enable pre-orders on my product

Hi! I'm a new seller from orange app and I would like to know on how can I enable pre-orders on my product since my products are made to order. Thank you!

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1 year ago
Question regarding sa shipping fee ng per Item.

Hi, to all sellers po.

Just want to ask if ano po ang standard shipping fee per region or lugar like sa luzon, visayas, and mindanao.
yung generalized shipping fee po sana kasi dropshipping po ang gagawin ko for my store po.

or kung paano niyo po siya macompute ito na lang kasi nagpapagulo sa isip ko kung paano gawin yung shipping fee po ng item ko since new seller po ako sa platform na po ito and dropshipping pa.

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1 year ago
hello po new lang din po ang shop ko sa Lazada,pano po ipromote ang store sa lazada?

Hello po bago lang din po store ko sa Lazada, How po ito ma promote ang store to sell more

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paano mag add ng assistant sa lazada seller account ko?

Gusto ko sanang mag add ng assistant sa lazada seller account ko, taga manage ng shop, upload ng products at pag sagot sa mga inquiries.

Pano po gawin yun?

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Ok lang ba mag bigay ng contact info sa Lazada chat?

Ok lang ba mag bigay ng contact info sa customer using Lazada chat?

ex. cellphone number,Facebook name, etc.

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2 years ago
"Please add your pick-up address to make your products visible to customers (Apply Delivery By Seller If your warehouse address is not supported by LEL)"

Hello po! New Seller po ako, Ano po ibig sabihin nito?
ayos lang po ba na idrop off ko yung mga order po?

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2 years ago
What is the Top Seller?

I wonder what project this is? Conditions and benefits of joining?

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2 years ago
How to connect my lazada shop to my Facebook page?

Hi, good day. I have a question on how to connect my lazada shop to my Facebook page using a computer? And is dingtalk still working, because I see that it's muted?

Kind regards;

Baguios Own Granola Gold/Merlyn

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2 years ago
Content Score of product

Hello Good day .. araw araw po nagiging to be improve yung product ko, then pag edit then submit babalik sya sa excellent .. nagkakaron po ito ng impact sa buyer app nagiging add to wishlist lang, walang ADD TO CART or BUY NOW button habang di pa naeedit and submit yung item .. bakit po kaya ganun ? salamat po sa makakatulong.

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2 years ago
May schedule po ba yung OVL this 11.11?

May schedule po ba yung OVL this 11.11?

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Ano po yung SLA for this 11.11 cancellation schedule?

Ano po yung SLA for this 11.11 cancellation schedule?

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2 years ago
Logistic Inquiry

Ano ang mga logistic reminders that I should take care of para masigurado yung delivery ng items ko?

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11.11 Inquiry

Ano ang deadline for Ship On Time for 11.11?

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Paano nyo po nattrace

Mga Ka-Lazada, ask ko lang po sana lalo na sa mga nakabenta na ng 100+parcels. Paano nyo po nattrace kung pumapasok lahat sa account ang payment? Medyo tedious po kasi i-check isa-isa. May advice po ba kayo? Thank you in advance.

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2 years ago
How to make product searchable

Mga kasuki, new seller here. I tried to search for the product i posted pero hindi siya nasasama sa ibinibigay na product ni Lazada. How do i improve my post para madali ma search? Salamat sa sasagot.