Hello. If I rejected a return item from a customer, the reason is that the item that I sent is correct, can the customer contest? What would happen if that is the case? Thank you!

Good eve mga co-seller. Ask ko lang ano po Ibig sabihin ng pera na nasa TO RELEASE? Hanggang ngayon di ko pa alam or wala ako Idea kong received item naba ito ng mga buyer kaya to released or lahat na ito kasama ang mga to ship palang na item. Newbie here. Salamat sa sasagot po. Godbless !

Hello ano po need gawin pag banned sa pag reply ng messages .. almost 2 weeks na akong banned .. hirap sa part ko since CUSTOMIZED product binebenta ko so need ko makipag chat muna before makapag place order si client

Good day po ulit ask kulang po bakit po Ineligible po ang mga best seller ko na product pag dating ng top-Up? paano po sya ayusin?

Mga ka-seller, have you experienced na mauubos ang SD mo pero wala kang nakuhang sales?

1500 daily budget 84views? Cpc up to 4 pesos? Tapos no sales?

This is the first time na nangyari sakin to. Masigla ang Store ko earning 5k to 10k a day, tapos pag mahina ang sales minimum ko 3k saka ako gumagamit ng SD.

Meron ako lahat, SD, SS, FSM, Cash back, Voucher, Combo etc lahat na ata meron ako. Plus outstanding din ang Store ko.. Pero this past days, sobrang hina, bakit po kaya? Naka SD ka na less than 100 views padin.

Hi, Bakit ayaw lagyan ni lazada yung chat ng video para kapag mag oopen si customer ng item e hindi lng puro picture

Kakaopen kopo ng store ko sa lazada and may mga nag order narin naipack kona din po yung mga orders nila sa box. My problem is the dropoff kukunin po ba ni lex ph ang mga orders sa bahay namin?or hindi po? And about po sa mga labels na ipriprint ako din po ba ang mag priprint ng mga ito? Tia

I got an order, but I think the qty won't fit the packaging. I think I would need 2 or 3 separate packages for a single order. But the AWB is just one? is re-printing the same AWB the correct solution?

Thank you po!

Hello po, I receive po from buyer, requesting to cancel her order. But communicated via Chat, ang problem, naka ship no po yung item - COD. I have already advised her na ang pag cancel po ng order is to execute from her side.

Pwede ko ba i-advise sa seller kung she's really decided to cancel it, to just reject the item pag dating? at magiging negative feedback ba sa store yung ganitong cases (buyer rejecting items)?

Thank you!

hi good pm pano po maglagay sa variation nahihirapan po ako...new seller po

Not the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need a platforNot the slow kind. You don't come to pick it up for a day or two. Warehouse orders are large, if they have been packed and not picked up, or not picked up in time for a long time, it will cause serious accumulation of parcels, which will have a great impact on the store. Another problem, the logistics car has not come, we can only wait, we can not contact the platform of the logistics car to pick up, this is a loophole! We can only wait! This makes our business very passive! I hope the platform can improve this problem! So that those of us who have a large demand can send more logistics vehicles to pick up! Really need the help and support of the platform! Thanks very much!

HI GUYS PAHELP NAMAN! :( Wala na ba talagang support na magaasisst? Meron kasi akong orders 10pcs siya from SRP499 nung nakita ko 179 lang sa customer na gusto bumili. Ngayon, ipapacancel ko sana. Pano po? Sino kkausapin? Tried to contact the customer pero walang reply.

May bumalik po na item ordered last Jan 26th, dumating and item Feb 7 (10days) sa buyer,

Sa logistics logs it says "refused to accept item"

I got it back Feb 14, 2022 (7days) the item is sealed and unopened. mag hi-hit ba ang store stats ko because it this incident?

Salamat po!

Paano po kayo nagtatrack ng in-and-out ng orders kapag volume ang orders? Paano niyo po natratrack failed delivery na successfully returned and failed delivery na naging lost parcel na.

I want to join Lazada Cashback Program, but I do n’t know how to join. Does anyone tell me? thanks

Ang dami ko ng nakikitang sellers ang gumagamit ng Free Shipping Max. How much ba ang kailangan to participate on the program?

Hi! I want to ask how to remove 1 star review from buyer? Without any reason they review my shop. they never bother to ask seller about the product. i got a 1 star review which is not fair for us a seller.