Lazada Community
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2 years ago
Can foreigners living in the Philippines be sellers?

Can foreigners living in the Philippines sell things in Lazada?

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How to live stream on Mobile using OBS for better resolution

Hello, I have a question about live streaming on Mobile using OBS.

I'm only going to do live streaming on my mobile (No use of Camera).

But since the resolution is quite bad, I'd like to know if there are other ways to make it better utilizing OBS.

(The manual kind of applies that it's possible but doesn't say how it's done)

Thank you very much in advance.

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2 years ago
Inactive account

Why can't i find the holiday mode in my profile?

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2 years ago
bundle promo creation

how to create bundle promo? walang create button. please help

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2 years ago
Duplicate Order

Hi!

I'm just hoping na magkaroon soon ng Features where we the seller can cancel Duplicate orders. Ang hirap po kasi kapag hindi po nagrereply si buyer or hindi nag seseen ng messages, nagkakaroon tuloy ng violation.

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2 years ago
Customer Requests Seller to Cancel Order

Just like to ask if there will be no problem in case the customer will request the seller to cancel her order that is on Ready to Ship Status, customer's problem is due to Bank payment concern.

Thank you

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2 years ago
Change delivery setting

Pano po papalitan yung delivery setting from pick up to delivered by seller, para po mawala shipping fee since sent thru email naman products ko po, salamat po.

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2 years ago
Products information

I am a new seller who hasn't started yet. 

(1)

I am in the Philippines.

When I get an order and payment, the product will be shipped from a foreign country.

In this case, what address should I put in (1)? 

(2)

Since the shipping fee is already included in the product price, I would like to write ‘free shipping’.

Where can I write it? 

(3)

I want to make ‘cash-on-delivery’ impossible, because I want to make sure to receive payment in advance before shipping.

Where can I write it?

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are there any charges if the item is returned?

are there any charges if the item is returned?

it should be the buyer that should be charged because of the return. rts. please enlighten me regarding your policy on rts. sana wala extra charges for sellers

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2 years ago
About splitting orders in the backend of the merchant

I would like to know what would be the impact if I split a customer's order.Thanks po

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2 years ago
cannot contact live agent at PSC

hello. 3 days na akong nag try to reach PSC pero di ako maka-contact. puro chat bot messages lang ang responses. messages like this:

It may take a while before our agents can connect with you as they are helping other sellers. In the meantime, you may click on the topic of your concern below or type in your question so I can assist you immediately.

may naka try na bang mag contact lately? how po kaya? thank you.

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2 years ago
how to use lazada seller on laptop

how to use lazada seller on laptop? im a new seller here

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PAYOUT/STATEMENT COMPUTATION BREAKDOWN WITH FREE SHIPPING VOUCHER APPLIED

Hi good day!

i would like to ask regarding sales sample computation with FREE shipping voucher applied

Thank you

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2 years ago
How to change the soundness of newly opened stores

How to change the soundness of newly opened stores.

My school has left homework for opening an online shop.

We also need to post two articles about operating the community

Can you help me,thanks.

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additional orders

hi good morning

this is rosmalyn new seller

just want to ask if how can i edit the client's order due to additional order

he is asking me to add 2 more item from the chosen variant he/she chose

thank you

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2 years ago
Multiple Seller Account

Is it okay to have two seller accounts in one household?

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Gcash Payment Process Inquiry

Papano po ang process if ang customer's option is gcash payment? direct na ba sila magbabayad sa gcash account namin? Thank you

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2 years ago
how to join Free Shipping Max and Cashback Program

Good day. I am a seller for over 9 months already, but I dont have Free Shipping Max and Cashback Program in my Tabs. What to do. Now my store are at level 7 , I NEED THE Free Shipping Max and Cashback Program to join Laztop , plz help !!

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Stories of Success Contest - Check the list of winners here!

*Each entry to have a minimum of 200 characters.

*Multiple entries are allowed as long as there are no duplicate entries

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2 years ago
Unpaid status no option to print waybill

Hi, what does it mean if the order shows no option to print waybill but contact buyer instead